Add comments to Zendesk tickets when new tags are added to Intercom users
Easily keep track of tagged users in Intercom and manage their related support tickets in Zendesk with this efficient workflow. When a user is tagged in Intercom, a comment will be added to their corresponding ticket in Zendesk, ensuring your support team stays updated on any important information. Streamline your customer support process and enhance communication between your team members with this seamless integration.
Easily keep track of tagged users in Intercom and manage their related support tickets in Zendesk with this efficient workflow. When a user is tagged in Intercom, a comment will be added to their corresponding ticket in Zendesk, ensuring your support team stays updated on any important information. Streamline your customer support process and enhance communication between your team members with this seamless integration.
- When this happens...Tag Added to User
Triggers when a User is tagged.
- automatically do this!Add Comment to Ticket
Add a Comment to an existing Ticket.
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Lead Added Email
Triggers when a Lead enters an email address.
Try ItNew Lead
Triggers when a new Lead is created.
Try ItWhich Tag?
Try ItNew Company
Triggers when a new Company is created.
Try It
Lead Converted to User
Triggers when a lead converts to a user.
Try ItContact Replied
Triggers when a Contact replies to a Conversation in Intercom.
Try ItNew Closed Conversation
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Try ItNew Conversation
Triggers when a new Conversation is created by a User in Intercom.
Try It