HubSpot + Microsoft Teams

Create new HubSpot engagements from new Microsoft Teams chat messages

Amplify your customer engagement management with this effective workflow. When new chat messages appear in Microsoft Teams, it triggers the creation of a new engagement within HubSpot. This process eliminates tedious manual data entry and allows you to focus more on nurturing valuable customer relationships. A seamless integration between Microsoft Teams and HubSpot enhances your efficiency and effectiveness in maintaining your customer interactions.

Amplify your customer engagement management with this effective workflow. When new chat messages appear in Microsoft Teams, it triggers the creation of a new engagement within HubSpot. This process eliminates tedious manual data entry and allows you to focus more on nurturing valuable customer relationships. A seamless integration between Microsoft Teams and HubSpot enhances your efficiency and effectiveness in maintaining your customer interactions.

  1. When this happens...
    Microsoft TeamsMicrosoft Teams
    New Chat Message

    Triggers when a new message is received in a chat.

    TriggerScheduled
  2. automatically do this!
    HubSpotHubSpot
    Create Engagement

    Creates a new Engagement for a contact, in HubSpot.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • TeamRequired

    Trigger
    Scheduled
    Try It
    • ChatRequired

    • Exclude messages by you?

    Trigger
    Scheduled
    Try It
    • TeamRequired

    Trigger
    Scheduled
    Try It
    • TeamRequired

    • ChannelRequired

    • MessageRequired

    Trigger
    Scheduled
    Try It
    • TeamRequired

    • ChannelRequired

    • Member

    • Highlight Word

    Trigger
    Scheduled
    Try It
  • Microsoft Teams triggers, actions, and search

    New Chat

    Triggers when a new chat is created.

    Trigger
    Scheduled
    Try It
    • TeamRequired

    • ChannelRequired

    Trigger
    Scheduled
    Try It
    • TeamRequired

    • Channel NameRequired

    • Description

    • Favorite for All?

    Action
    Write
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About HubSpot

HubSpot is your all-in-one stop for all of your marketing software needs.
Learn more

Related categories

  • Marketing Automation

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About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
Learn more

Related categories

  • Microsoft
  • Team Chat

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