HubSpot + Microsoft Teams
Create new HubSpot tickets from Microsoft Teams channel messages
Ensure seamless communication and handling of tasks with this workflow. When a new message comes up in your Microsoft Teams channel, it fires off a task to create a ticket in your HubSpot account. This efficient method becomes an essential part of your operation process, saving you time and reducing the risk of overlooked messages or delayed responses. Turn your Teams messages into action items in HubSpot effortlessly.
Ensure seamless communication and handling of tasks with this workflow. When a new message comes up in your Microsoft Teams channel, it fires off a task to create a ticket in your HubSpot account. This efficient method becomes an essential part of your operation process, saving you time and reducing the risk of overlooked messages or delayed responses. Turn your Teams messages into action items in HubSpot effortlessly.
- When this happens...
New Channel MessageTriggers when a new message is posted in a channel. Requires installation of the Zapier app from the Teams Store.
TriggerPollingZapier checks for new data every 15 min on the Free plan - automatically do this!
Create TicketCreates a Ticket in HubSpot.
ActionWriteCreate a new record or update an existing record in your app.
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ChatRequired
Exclude messages by you?
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planTeamRequired
ChannelRequired
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planTeam MemberRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ChatRequired
MessageRequired
Message TextRequired
Message Text Format
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TeamRequired
ChannelRequired
Message IDRequired
Message Text Format
Reply ContentRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TeamRequired
ChannelRequired
Message TextRequired
Message Text Format
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Send ToRequired
Message Text (Optional)
Card TypeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ChatRequired
Message IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TeamRequired
ChannelRequired
Message IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appChat IDRequired
Message IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appTeamRequired
Channel NameRequired
Include Archived Channels
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planProperty NameRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Email Subscriptions Timeline
Triggers when new email timeline subscription added for the portal.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planContact ListRequired
Note
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Type of Custom ObjectRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Note
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planObject TypeRequired
Properties to Retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planProperty NameRequired
Note
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Note
Note
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNote
List NameRequired
Contact EmailRequired
Halt my task if contact is already a member of the list
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Company
Creates a Company in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Associations
Creates associations between objects.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Halt task if any associations error occurred
Engagement TypeRequired
Assigned To
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Type of Custom ObjectRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Deal
Creates a Deal in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Workflow NameRequired
Contact's EmailRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Contact IDRequired
Note
Additional properties to retrieve
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Deal IDRequired
Note
Additional properties to retrieve
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Line_item IDRequired
Note
Additional properties to retrieve
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Ticket IDRequired
Note
Additional properties to retrieve
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Blog URLRequired
Blog AuthorRequired
Publish This Post?Required
Blog Post URLRequired
Blog Post TitleRequired
Blog Post ContentRequired
Meta DescriptionRequired
Featured image URL
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Product
Creates a Product in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Remove Associations
Removes associations between objects.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
FormRequired
Note
HubSpot usertoken
IP address
Page name
Page URI
Page ID
SFDC campaign ID
GoToWebinar key/ID
Submission timestamp
Skip validation
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Update Company
Update a Company in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Update Deal
Update a Deal in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Update CRM Object
Updates a CRM object in HubSpot
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Update Ticket
Update a Ticket in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
EmailRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Note
Contact EmailRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Find CRM Object
Finds CRM objects by searching with filters
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
Additional properties to retrieve
ActionThis is an event a Zap performs.SearchFind existing data in your appType of Custom ObjectRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
Additional properties to retrieve
ActionThis is an event a Zap performs.SearchFind existing data in your appOwner emailRequired
Search among deactivated owners
ActionThis is an event a Zap performs.SearchFind existing data in your appOwner IdRequired
Search among deactivated owners
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
Additional properties to retrieve
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
NameRequired
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNote
Additional properties to retrieve
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNote
NameRequired
Note
Company
Contact
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNote
Additional properties to retrieve
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNote
Additional properties to retrieve
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
TeamRequired
ChannelRequired
Member
Highlight Word
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
New Chat
Triggers when a new chat is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planTeamRequired
ChannelRequired
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planTeamRequired
Channel NameRequired
Description
Favorite for All?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Team Member(s)Required
Message Text Format
Message TextRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TeamRequired
Channel NameRequired
Description
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TeamRequired
Public ChannelRequired
Message TextRequired
Message Text Format
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ChatRequired
Message Text Format
Message TextRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.AvailabilityRequired
Duration (Minutes)
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Info
Display Name
First Name
Last Name
Mobile Phone
Business Phone
About Me
Birthday
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TeamRequired
Channel IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appChat IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appSearch byRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planObject TypeRequired
Properties to Retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planBlog UrlRequired
Article StateRequired
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNew Deal
Triggers when a new Deal is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Property NameRequired
Properties to retrieveRequired
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planType of Custom ObjectRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Note
Contact EmailRequired
Subscription TypesRequired
Legal Basis Explanation
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
NameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Contact
Creates a Contact in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create CRM Object
Creates a CRM object in HubSpot
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Social Media ChannelRequired
Message ContentRequired
When
Save as draft
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Note
NameRequired
Company
Contact
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Delete CRM Object
Deletes a CRM object from HubSpot
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Company IDRequired
Note
Additional properties to retrieve
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Type of Custom ObjectRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Product IDRequired
Note
Additional properties to retrieve
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Line_item
Creates a Line_item in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Contact Email AddressRequired
Event IDRequired
Contact Value
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Get CRM Object
Gets a CRM object from HubSpot by ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
List NameRequired
Contact EmailRequired
Halt my task if contact wasn't a member of the listRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Ticket
Creates a Ticket in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Update Contact
Update a Contact in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Update Line_item
Update a Line_item in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Update Product
Update a Product in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Type of Custom ObjectRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.FolderRequired
FilenameRequired
Access levelRequired
FileRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
Additional properties to retrieve
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appFind Associations
Find associations between objects.
ActionThis is an event a Zap performs.SearchFind existing data in your appObject TypeRequired
Pipeline IdRequired
Stage IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
Additional properties to retrieve
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
Additional properties to retrieve
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
Additional properties to retrieve
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundType of Custom ObjectRequired
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNote
Additional properties to retrieve
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNote
Additional properties to retrieve
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
Related categories
About Microsoft Teams
Related Zap Templates
- Send a Microsoft Teams chat message when HubSpot deal stages are updated
- Send Microsoft Teams Channel Messages for New HubSpot Form Submissions
- Send Microsoft Teams channel messages for new HubSpot contacts
- Send Microsoft Teams channel messages for new HubSpot contact property changes
- Send new social media messages from HubSpot to Microsoft Teams channel
- Create Microsoft Teams channels for updated HubSpot deal stages
- Send chat messages in Microsoft Teams for new HubSpot engagements
- Send Microsoft Teams chat messages for new HubSpot social media messages
- Send Microsoft Teams chat messages for new HubSpot form submissions
- Create Microsoft Teams channel messages for new HubSpot contacts in list
- Send chat messages in Microsoft Teams for new contacts in HubSpot lists
- Create channel messages in Microsoft Teams for new companies in HubSpot
- Update HubSpot contacts when new Microsoft Teams channel mentions occur
- Create new HubSpot contacts for Microsoft Teams chats
- Send chat messages in Microsoft Teams for new HubSpot contacts in lists
- Create Microsoft Teams messages for new HubSpot contacts
- Send Microsoft Teams channel messages for new HubSpot form submissions
- Send channel messages in Microsoft Teams when deal stages are updated in HubSpot
- Send chat messages in Microsoft Teams when new contact property changes occur in HubSpot
- Send Microsoft Teams chat messages for new HubSpot tickets
- Send Microsoft Teams messages for newly created or updated HubSpot companies
- Add new Microsoft Teams chats as contacts to HubSpot list
- Send Microsoft Teams channel messages for newly created or updated HubSpot contacts
- Send chat messages in Microsoft Teams when ticket properties update in HubSpot
- Send channel messages in Microsoft Teams for updated ticket property changes in HubSpot
- Send Microsoft Teams messages for new tickets in HubSpot
- Send Microsoft Teams channel messages when HubSpot deal stages are updated
- Send chat messages in Microsoft Teams when new or updated contacts are added in HubSpot
- Send new social media messages from HubSpot to Microsoft Teams channel instantly
- Send chat messages in Microsoft Teams for new HubSpot contacts in list
- Send chat messages in Microsoft Teams when new ticket property changes happen in HubSpot
- Update deals in HubSpot when new channel messages arrive in Microsoft Teams
- Create new HubSpot engagements from new Microsoft Teams chat messages
- Send chat messages in Microsoft Teams when new deals are created in HubSpot
- Send chat messages in Microsoft Teams when deal properties change in HubSpot
- Create Microsoft Teams channels when HubSpot deal properties change
- Send chat messages in Microsoft Teams when new company properties change in HubSpot
- Send a Microsoft Teams channel message whenever new company properties change in HubSpot
- Send channel messages in Microsoft Teams for new form submissions in HubSpot
- Send Microsoft Teams channel messages for new contacts in HubSpot list
- Create chats and send messages in Microsoft Teams for new form submissions in HubSpot
- Send new HubSpot social media messages to Microsoft Teams channel
- Update Microsoft Teams cards when deal stages are updated in HubSpot
Related Zap Templates
- Send a Microsoft Teams chat message when HubSpot deal stages are updated
- Send Microsoft Teams channel messages for new HubSpot contact property changes
- Send chat messages in Microsoft Teams for new HubSpot engagements
- Create Microsoft Teams channel messages for new HubSpot contacts in list
- Update HubSpot contacts when new Microsoft Teams channel mentions occur
- Create Microsoft Teams messages for new HubSpot contacts
- Send chat messages in Microsoft Teams when new contact property changes occur in HubSpot
- Add new Microsoft Teams chats as contacts to HubSpot list
- Send channel messages in Microsoft Teams for updated ticket property changes in HubSpot
- Send chat messages in Microsoft Teams when new or updated contacts are added in HubSpot
- Send chat messages in Microsoft Teams when new ticket property changes happen in HubSpot
- Send chat messages in Microsoft Teams when new deals are created in HubSpot
- Send chat messages in Microsoft Teams when new company properties change in HubSpot
- Send Microsoft Teams channel messages for new contacts in HubSpot list
- Update Microsoft Teams cards when deal stages are updated in HubSpot
- Send Microsoft Teams Channel Messages for New HubSpot Form Submissions
- Send new social media messages from HubSpot to Microsoft Teams channel
- Send Microsoft Teams chat messages for new HubSpot social media messages
- Send chat messages in Microsoft Teams for new contacts in HubSpot lists
- Create new HubSpot contacts for Microsoft Teams chats
- Send Microsoft Teams channel messages for new HubSpot form submissions
- Send Microsoft Teams chat messages for new HubSpot tickets
- Send Microsoft Teams channel messages for newly created or updated HubSpot contacts
- Send Microsoft Teams messages for new tickets in HubSpot
- Send new social media messages from HubSpot to Microsoft Teams channel instantly
- Update deals in HubSpot when new channel messages arrive in Microsoft Teams
- Send chat messages in Microsoft Teams when deal properties change in HubSpot
- Send a Microsoft Teams channel message whenever new company properties change in HubSpot
- Create chats and send messages in Microsoft Teams for new form submissions in HubSpot
- Send Microsoft Teams channel messages for new HubSpot contacts
- Create Microsoft Teams channels for updated HubSpot deal stages
- Send Microsoft Teams chat messages for new HubSpot form submissions
- Create channel messages in Microsoft Teams for new companies in HubSpot
- Send chat messages in Microsoft Teams for new HubSpot contacts in lists
- Send channel messages in Microsoft Teams when deal stages are updated in HubSpot
- Send Microsoft Teams messages for newly created or updated HubSpot companies
- Send chat messages in Microsoft Teams when ticket properties update in HubSpot
- Send Microsoft Teams channel messages when HubSpot deal stages are updated
- Send chat messages in Microsoft Teams for new HubSpot contacts in list
- Create new HubSpot engagements from new Microsoft Teams chat messages
- Create Microsoft Teams channels when HubSpot deal properties change
- Send channel messages in Microsoft Teams for new form submissions in HubSpot
- Send new HubSpot social media messages to Microsoft Teams channel