HelpSpot + Microsoft Teams
Create new HelpSpot requests from new Microsoft Teams channel messages
Keep up with your Microsoft Teams channel activity and improve your customer support with this efficient workflow. Whenever a new message makes its way to your Teams channel, a corresponding request will be swiftly generated in HelpSpot. This smooth process ensures you stay on top of crucial communications, elevating your support quality and streamlining your workflow.
Keep up with your Microsoft Teams channel activity and improve your customer support with this efficient workflow. Whenever a new message makes its way to your Teams channel, a corresponding request will be swiftly generated in HelpSpot. This smooth process ensures you stay on top of crucial communications, elevating your support quality and streamlining your workflow.
- When this happens...New Channel Message
Triggers when a new message is posted in a channel. Requires installation of the Zapier app from the Teams Store.
- automatically do this!Create a New Request
Creates a new request. Please note that one of the following is required; first name, last name, user id, email, or phone.
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