HelpSpot + Microsoft Teams
Create Microsoft Teams channel messages for new HelpSpot requests
Stay informed about new support requests in real-time with this efficient workflow between HelpSpot and Microsoft Teams. When a new request comes in on HelpSpot, this automation sends a channel message in your designated Microsoft Teams channel. Keep your team updated and streamline your customer support process with this easy-to-implement solution.
Stay informed about new support requests in real-time with this efficient workflow between HelpSpot and Microsoft Teams. When a new request comes in on HelpSpot, this automation sends a channel message in your designated Microsoft Teams channel. Keep your team updated and streamline your customer support process with this easy-to-implement solution.
- When this happens...New Request
Triggers when a new request is created.
- automatically do this!Send Channel Message
Sends a message to a channel. Requires installation of the Zapier app from the Teams Store.
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New Request
Triggers when a new request is created.
Try ItCategory
Status
Open/Closed
Customer ID
First Name
Last Name
Email
Phone
Search String
Try ItxRequestRequired
Subject
Note Body
Category
Note Type
HTML Note
Customer Id
First Name
Last Name
Email
Phone
Urgent
Mailbox
Opened Via
Email CC
Email BCC
Email Staff
Status
Open
TeamRequired
ChannelRequired
Member
Highlight Word
Try It
