Skip to content
Help Scout logoHelp Scout logo
Microsoft Outlook logoMicrosoft Outlook logo
Help Scout logoHelp Scout logo
Microsoft Outlook logoMicrosoft Outlook logo

Help Scout + Microsoft Outlook

Help Scout + Microsoft Outlook

Help Scout + Microsoft Outlook integrations

Create and send emails in Microsoft Outlook for new conversations in Help Scout

Streamline your customer support process with this convenient workflow. When a new conversation is initiated in Help Scout, an email is promptly sent through Microsoft Outlook. This allows your support team to stay in the loop without having to constantly check multiple platforms. Say goodbye to manual checks and hello to efficient communication, thanks to this helpful automation.

  1. When this happens...
    Conversation Created
    Conversation Created
    Conversation CreatedTriggers when a new conversation is created.
  2. automatically do this!
    Send Email
    Send Email
    Send EmailSend an email from your Outlook account.
Start free with email
Start free with email
Google Logo Start free with Google
  • Free forever for core features
  • 14 day trial for premium features & apps

More things you can do with Help Scout and Microsoft Outlook

Discover other triggers and actions you can use with Help Scout and Microsoft Outlook

    • Mailbox
      Required
    • Assigned User
    • Tag
    • Status
    • Custom Fields
    Trigger
    Instant
    Try It
    • Conversation ID
      Required
    • Text
      Required
    • User
    Action
    Write
    • First Name
      Required
    • Last Name
      Required
    • Email
    • Phone
    • Chat Handle
    • Social Profile
    • Website
    • Background
    • Organization
    • Location
    • Job Title
    • Address
    • Address
    • City
    • State / Province
    • Postal Code / ZIP Code
    • Country
    Action
    Write
    • Mailbox
      Required
    • Assigned User
    • Tag
    • Status
    • Custom Fields
    Trigger
    Instant
    Try It
    • Mailbox
      Required
    • Assigned User
    • Tag
    • Status
    • Custom Fields
    Trigger
    Instant
    Try It
    • Subject
      Required
    • Mailbox
      Required
    • Customer Label
    • Customer ID
    • Customer's Email
    • From User
    • Thread Type
      Required
    • Text
      Required
    • Status
      Required
    • Assigned User
    • Tag
    • Cc
    • Bcc
    • Import Only
      Required
    • Trigger Auto Reply
    Action
    Write
    • Conversation
      Required
    • Customer
      Required
    • Text
      Required
    • User
    • Create as Draft
      Required
    Action
    Write
help-scout logo
About Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Related categories
Similar apps
Zendesk integrationsZendesk integrations
Zendesk
Customer Support
Tender Support integrationsTender Support integrations
Tender Support
Customer Support
Freshdesk integrationsFreshdesk integrations
Freshdesk
Customer Support
microsoft-outlook logo
About Microsoft Outlook
Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.
Related categories
Similar apps
Gmail integrationsGmail integrations
Gmail
Email, Google
Zoho Mail integrationsZoho Mail integrations
Zoho Mail
Email, Zoho

Related Zap Templates