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Help Scout + Microsoft Dynamics 365 CRM

Create Help Scout customers from new Microsoft Dynamics 365 CRM contacts for seamless customer management

Effortlessly maintain your customer database across platforms with this automation workflow. When a new contact is added in Microsoft Dynamics 365 CRM, a customer is created in Help Scout, ensuring your support team has up-to-date information about your clients. This simple yet effective solution saves time on manual data entry and keeps your customer records consistent for better communication and support.

Effortlessly maintain your customer database across platforms with this automation workflow. When a new contact is added in Microsoft Dynamics 365 CRM, a customer is created in Help Scout, ensuring your support team has up-to-date information about your clients. This simple yet effective solution saves time on manual data entry and keeps your customer records consistent for better communication and support.

  1. When this happens...
    Microsoft Dynamics 365 CRMMicrosoft Dynamics 365 CRM
    New Contact

    Triggers when a new contact is created.

    TriggerScheduled
  2. automatically do this!
    Help ScoutHelp Scout
    Create Customer

    Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Microsoft Dynamics 365 CRM triggers, actions, and search

    New Account

    Triggers when a new account is created.

    Trigger
    Scheduled
    Try It
    • Custom EntityRequired

    Trigger
    Scheduled
    Try It
help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn moreHelp

Related categories

  • Customer Support

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microsoft-dynamics-crm logo
microsoft-dynamics-crm logo

About Microsoft Dynamics 365 CRM

Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.

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