Groove + Webhooks by Zapier
Add tickets to Groove for caught webhook payloads
Receiving customer issues via webhooks? Use this Zap to set up some automation to capture them all. Once it's active, any payload caught by the custom webhook you define will trigger the creation of a new ticket on Groove for you so you never have to worry about missing helpdesk items again.
Receiving customer issues via webhooks? Use this Zap to set up some automation to capture them all. Once it's active, any payload caught by the custom webhook you define will trigger the creation of a new ticket on Groove for you so you never have to worry about missing helpdesk items again.
- When this happens...Catch Hook
Triggers when a POST, PUT, or GET request is made to a Zapier URL.
- automatically do this!Create New Ticket
Starts a new ticket for your customer.
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Catch Raw Hook
Triggers when a POST, PUT, or GET request is made to a Zapier URL. Gives the request body unparsed (max 2 MB) and also includes headers.
Try ItURLRequired
Key
Deduplication Key
Xpath
Basic Auth
Headers
Try ItURLRequired
Query String Params
Send As JSON
JSON key
Unflatten
Basic Auth
Headers
URLRequired
Payload Type
Data
Wrap Request In Array
File
Unflatten
Basic Auth
Headers
