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Gravity Forms + LiveAgent

Create LiveAgent conversations from new Gravity Forms submissions

Streamline your customer support process with this powerful automation. When a new submission comes in through Gravity Forms, it will immediately create a conversation in LiveAgent, ensuring your support team can quickly respond to customer inquiries. Say goodbye to manual data entry and focus on delivering exceptional customer service with this seamless workflow.

Streamline your customer support process with this powerful automation. When a new submission comes in through Gravity Forms, it will immediately create a conversation in LiveAgent, ensuring your support team can quickly respond to customer inquiries. Say goodbye to manual data entry and focus on delivering exceptional customer service with this seamless workflow.

  1. When this happens...
    Gravity FormsGravity Forms
    Form Submission

    Triggers when the specified form is submitted.

    TriggerInstant
  2. automatically do this!
    LiveAgentLiveAgent
    Create Conversation

    Creates new conversation.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • FormRequired

    • Use Admin Field Labels?

    Trigger
    Instant
    Try It
    • FormRequired

    Action
    Write
  • LiveAgent triggers, actions, and search

    New Customer

    Triggers when a new customer is added to system.

    Trigger
    Scheduled
    Try It
    • DepartmentRequired

    • Email AddressRequired

    • SubjectRequired

    • Recipient EmailRequired

    • MessageRequired

    • Recipient Name

    • CC Email Address

    • Conversation Status

    • Mail Messsage ID

    • Do Not Send Mails

    • Is Html Message

    Action
    Write
    • FormRequired

    Action
    Write
  • LiveAgent triggers, actions, and search

    New Customer (Experimental)

    Triggers when a new customer is added to system. (uses API v3).

    Trigger
    Scheduled
    Try It
    • Email AddressRequired

    • Name of GroupRequired

    Action
    Write
    • EmailRequired

    • Name

    • Gender

    • Role

    Action
    Write
gravity-forms logo
gravity-forms logo

About Gravity Forms

Gravity Forms is a premier WordPress plugin that makes it easy to create powerful forms on the fly.
Learn moreHelp

Related categories

  • Forms & Surveys
  • WordPress

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liveagent logo
liveagent logo

About LiveAgent

LiveAgent is the only customer support app you will ever need. Helpdesk, Ticketing, Automation, Live Chat, Call Center, FAQs, Support Portal, Facebook and Twitter monitoring... Plus, it works well with others like MailChimp, Highrise, AWeber, Google Analytics and 50+ more

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