Send emails via Gmail when new conversation agents handover in Watermelon
Enhance the efficiency of your customer follow-ups with this streamlined workflow. When a conversation is handed over to an agent in Watermelon, an email will be sent out promptly through Gmail. This ensures swift communication, providing a seamless experience to your customers, while saving the time it would take to manually compose and send out emails.
- When this happens...Handover Conversation AgentTriggers when a conversation is handed over from the chatbot to a human agent
- automatically do this!Send EmailTriggers when a new email appears in the specified mailbox.
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More things you can do with Watermelon and Gmail
Discover other triggers and actions you can use with Watermelon and Gmail
- Archive Conversation
Triggers when a conversation is archived. Includes conversation and contact data with custom fields.
Try ItTriggerInstant - Handover Conversation Team
Triggers when a conversation is handed over from the chatbot to a team
Try ItTriggerInstant - New Conversation
Triggers when there's a new conversation.
Try ItTriggerPolling - First Name
- Last Name
- Email Address
- Telephone Number
ActionWrite
- Handover Conversation Agent
Triggers when a conversation is handed over from the chatbot to a human agent
Try ItTriggerInstant - New Contact
Triggers when there's a new contact.
Try ItTriggerPolling - Updated Contact
Updated contacts.
Try ItTriggerInstant - Conversation ID
- User ID
- Message typeRequired
- Message bodyRequired
ActionWrite






