FuseDesk + OnceHub

Create FuseDesk cases for new OnceHub bookings

When a new booking is made on OnceHub, this template will create a FuseDesk case automatically.

When this happens...
Booking Scheduled
Triggers when a new booking is scheduled.
TriggerInstant
automatically do this!
Create FuseDesk Case
Create a new FuseDesk Case
ActionWrite

Start free with email

Start free with Google

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

Supported triggers and actions

Contact Captured
Triggers when a contact is captured
Trigger
Instant
Try It
Contact Updated
Triggers when a captured contact is updated
Trigger
Instant
Try It
Conversation Abandoned
Triggers when a chatbot conversation is abandoned by a website visitor.
Trigger
Instant
Try It
Conversation Started
Triggers when a website visitor starts interacting with your chatbot.
Trigger
Instant
Try It
Booking Canceled
Triggers when an existing booking is cancelled.
Trigger
Instant
Try It

Booking Completed
Triggers when the date and time for a booking has passed.
Trigger
Instant
Try It
Booking Rescheduled
Triggers when a booking is rescheduled.
Trigger
Instant
Try It

- Api Docs Info
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
Case Closed
Triggers when a FuseDesk case has been resolved and marked as Closed
Trigger
Instant
Try It
Case Updated
Triggers when an existing FuseDesk case is updated.
Trigger
Instant
Try It
Contact Updated
Triggers when a contact is updated in FuseDesk
Trigger
Instant
Try It
Rep Added
Triggers when a rep is added to FuseDesk.
Trigger
Instant
Try It
- Case NumberRequired
- Case Status
- Rep
- Department
- CRM Contact Id
- Summary
- Details
Action
Write
- Contact IDRequired
- Updated First Name
- Updated Last Name
- Updated Primary Email Address
- Updated Secondary Email Address
- Updated Primary Phone Number
- Updated Secondary Phone Number
- Updated Website
- Updated Company Name
- Updated Time Zone
- Update Street Address, Line 1
- Update Street Address, Line 2
- Updated City
- Updated State / Region
- Updated Postal Code
- Updated Country
Action
Write
- Quick Search TextRequired
Action
Search
- Quick Search TextRequired
- First Name
- Last Name
- Primary Email Address
- Dupe Check by Primary Email Address?
- Secondary Email Address
- Primary Phone Number
- Secondary Phone Number
- Website
- Company Name
- Time Zone
- Street Address, Line 1
- Street Address, Line 2
- City
- State / Region
- Postal Code
- Country
Action
Search or write

Contact Lifecycle Event
Triggers when a contact is captured or updated
Trigger
Instant
Try It
Conversation Lifecycle Event
Triggers when the status of a conversation is changed to “Reached-out”, “Started”, “Closed”, or “Abandoned”.
Trigger
Instant
Try It
Conversation Closed
Triggers when a chatbot conversation reaches its end, or when a website visitor engages with a new chatbot.
Trigger
Instant
Try It
Booking Lifecycle Event
Triggers when the status of a booking is changed to “Scheduled”, “Rescheduled”, “Canceled”, “Completed”, or “No-show”.
Trigger
Instant
Try It
Booking Cancelled and Rescheduled
Triggers when a booking is canceled and replaced by a new booking.
Trigger
Instant
Try It
Booking No-Show
Triggers when the status of a booking is manually changed to “No-show”.
Trigger
Instant
Try It
Booking Scheduled
Triggers when a new booking is scheduled.
Trigger
Instant
Try It
- Find Contact byRequired
Action
Search
Case Created
Triggers when a new FuseDesk case is created.
Trigger
Instant
Try It
Contact Created
Triggers when a new contact is created in FuseDesk
Trigger
Instant
Try It
Department Added
Triggers when a Department is Added.
Trigger
Instant
Try It
- Case SummaryRequired
- Case DetailsRequired
- Opened ByRequired
- DepartmentRequired
- Assign to Rep
- CRM Contact Id
- Email Address
- Status
- Case Tags
Action
Write
- First Name
- Last Name
- Primary Email Address
- Dupe Check by Primary Email Address?
- Secondary Email Address
- Primary Phone Number
- Secondary Phone Number
- Website
- Company Name
- Time Zone
- Street Address, Line 1
- Street Address, Line 2
- City
- State / Region
- Postal Code
- Country
Action
Write
- Status
- CRM Contact Id
- Email Address
- Rep
- Department
- Case Tags
- Case Tag Operator
- Case Summary
- Opened By
- Case Number
- Case ID
Action
Search
- Rep User IDRequired
Action
Search

About FuseDesk

FuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.

Related categories

Customer Support

About OnceHub

Capture, qualify, and engage with inbound leads using ScheduleOnce, ChatOnce, FormOnce and SubmitOnce.

Learn more

Related categories

Scheduling & Booking

Similar apps

FuseDesk + OnceHub

Create FuseDesk cases for new OnceHub bookings

Contact Captured

Contact Updated

Conversation Abandoned

Conversation Started

Booking Canceled

Booking Completed

Booking Rescheduled

API Request (Beta)

Case Closed

Case Updated

Contact Updated

Rep Added

Update FuseDesk Case

Update Contact

Find a Contact

Find or Create Contact

Contact Lifecycle Event

Conversation Lifecycle Event

Conversation Closed

Booking Lifecycle Event

Booking Cancelled and Rescheduled

Booking No-Show

Booking Scheduled

Find Contact

Case Created

Contact Created

Department Added

Create FuseDesk Case

Create Contact

Find Case

Get a Rep

About FuseDesk

Related categories

About OnceHub

Related categories

Similar apps

Acuity Scheduling

Setmore Appointments

YouCanBookMe