Send Slack messages for updated Freshservice tickets

Need your Slack channel to know the moment there's any change to a support ticket? Activate this Freshservice Slack integration and we'll make sure of it, sending out a message with every detail you specify from each ticket that gets updated on Freshservice from then on.

How It Works

  1. A new ticket is updated on Freshservice
  2. Zapier automatically sends a message on Slack

What You Need

  • Freshservice account
  • Slack account
Send Slack messages for updated Freshservice tickets
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Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

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Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

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