Create Freshservice tickets from new Slack messages
Effortlessly manage your support requests with this efficient workflow that connects Slack and Freshservice. When a new message is pushed in Slack, a ticket will be created in Freshservice, ensuring your team stays on top of incoming issues and streamlines your customer service process. Enhance your support system and simplify ticket management with this time-saving automation.
Effortlessly manage your support requests with this efficient workflow that connects Slack and Freshservice. When a new message is pushed in Slack, a ticket will be created in Freshservice, ensuring your team stays on top of incoming issues and streamlines your customer service process. Enhance your support system and simplify ticket management with this time-saving automation.
- When this happens...New Message Posted to Channel
Triggers when a new message is posted to a specific #channel you choose.
- automatically do this!Create Ticket
Create a ticket in Freshservice for your domain.
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