Freshservice + Slack
Create new tickets in Freshservice for new messages in Slack
Tired of manually adding tickets to Freshservice from incidents that are reported in Slack? With this Zap, you can automatically create tickets in Freshservice for every message that's posted in a particular channel in Slack, carrying all of the details along with it.
Tired of manually adding tickets to Freshservice from incidents that are reported in Slack? With this Zap, you can automatically create tickets in Freshservice for every message that's posted in a particular channel in Slack, carrying all of the details along with it.
- When this happens...New Message Posted to Channel
Triggers when a new message is posted to a specific #channel you choose.
- automatically do this!Create Ticket
Create a ticket in Freshservice for your domain.
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About Freshservice
Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.
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About Slack
Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
