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Freshdesk + Zoho Mail

Manage new Freshdesk tickets by sending emails through Zoho Mail

Keep on top of customer support tasks with this handy automation. Whenever a new ticket arrives in Freshdesk, an email is promptly sent through Zoho Mail. This workflow keeps your team updated and ensures rapid response times, enhancing customer satisfaction. Stay organized and efficient, and let this Freshdesk to Zoho Mail connection handle your support communications.

Keep on top of customer support tasks with this handy automation. Whenever a new ticket arrives in Freshdesk, an email is promptly sent through Zoho Mail. This workflow keeps your team updated and ensures rapid response times, enhancing customer satisfaction. Stay organized and efficient, and let this Freshdesk to Zoho Mail connection handle your support communications.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    Zoho MailZoho Mail
    Send Email

    Create and send a new email message.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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