Add notes to Freshdesk tickets when new Typeform entries are created
Boost your customer service efficiency with this intuitive workflow. Whenever you receive a new entry in Typeform, it will promptly add notes to a corresponding ticket in Freshdesk. This automated process not only streamlines your customer queries management but also enhances your team's response time, making your service more organized and effective.
Boost your customer service efficiency with this intuitive workflow. Whenever you receive a new entry in Typeform, it will promptly add notes to a corresponding ticket in Freshdesk. This automated process not only streamlines your customer queries management but also enhances your team's response time, making your service more organized and effective.
- When this happens...New Entry
Triggers when a form is submitted.
- automatically do this!Add Notes to a Ticket
Add Private or Public notes to a Freshdesk Support Ticket.
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FormRequired
Try ItForm To DuplicateRequired
Choose Workspace To Duplicate This Form In (Leave blank to duplicate in same workspace)
Title of Your Duplicate Form (leave blank for same title)
Api Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
New Ticket
Triggers when there is a new ticket is created in Freshdesk.
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title of your formRequired
Choose Workspace To Create This Form In, leave it blank for default workspace
Form To Update Question inRequired
Please provide list of choices
FormRequired
responses submitted since the specified date and time.
responses submitted until the specified date and time.
search for responses that include the specified string.
search for responses that are complete.
maximum number of responses to fetch (default: 25, max: 1000)
New Contact
Triggers when a new customer is created.
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