Freshdesk + Google Calendar

Create Freshdesk tickets from new Google Calendar events matching search criteria

Effortlessly stay on top of your event-related tasks with this seamless workflow that connects Google Calendar and Freshdesk. When a new event matching your specified search criteria appears on Google Calendar, it instantly creates a corresponding ticket in Freshdesk. Streamline your event management process, enhance your responsiveness, and ensure that no task slips through the cracks with this automation.

When this happens...
New Event Matching Search
Triggers when an event is created that matches a search.
TriggerScheduled
automatically do this!
Create Ticket
Create a ticket in Freshdesk for your domain.
ActionWrite

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Supported triggers and actions

What does this mean?

New Calendar
Triggers when a calendar is created.
Trigger
Scheduled
Try It
- CalendarRequired
- Search Term
Trigger
Scheduled
Try It
- CalendarRequired
- Expand Recurring Events
Trigger
Instant
Try It
- CalendarRequired
- Search TermRequired
Trigger
Scheduled
Try It
- NameRequired
- Description
Action
Write

- CalendarRequired
- Summary
- Description
- Location
- Add Conferencing?
- Start Date & TimeRequired
- End Date & TimeRequired
- Repeat Frequency
- Repeat Until
- Repeat How Many Times?
- All day
- Color
- Attendees
- Visibility
- Use Default Reminders?
- Reminders
- Minutes Before Reminders
- Show me as Free or Busy
- Guests Can Modify Event
Action
Write
- CalendarRequired
- EventRequired
- Summary
- Description
- Location
- Start Date & Time
- End Date & Time
- Repeat Frequency
- Repeat Until
- Repeat How Many Times?
- All day
- Color
- Attendees
- Visibility
- Use Default Reminders?
- Reminders
- Minutes Before Reminders
- Show me as Free or Busy
Action
Write

- CalendarRequired
- Search Term
- Start Time Before
- End Time After
- Sort Order
Action
Search
- CalendarRequired
- Search Term
- Start Time Before
- End Time After
- Sort Order
- Summary
- Description
- Location
- Add Conferencing?
- Start Date & TimeRequired
- End Date & TimeRequired
- Repeat Frequency
- Repeat Until
- Repeat How Many Times?
- All day
- Color
- Attendees
- Visibility
- Use Default Reminders?
- Reminders
- Minutes Before Reminders
- Show me as Free or Busy
- Guests Can Modify Event
Action
Search or write
New Contact
Triggers when a new customer is created.
Trigger
Instant
Try It
Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
Try It
- Ticket NoRequired
- NotesRequired
- PrivateRequired
Action
Write
- Forum CategoryRequired
- NameRequired
- TypeRequired
- VisibilityRequired
- Description
Action
Write
- Forum CategoryRequired
- ForumRequired
- TitleRequired
- Topic DescriptionRequired
- Sticky
- Locked
Action
Write
- NameRequired
- EmailRequired
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- EmailRequired
Action
Search

- CalendarRequired
Trigger
Scheduled
Try It
- CalendarRequired
- Time Before
- Time Before (Unit)
- Search Term
Trigger
Scheduled
Try It
- CalendarRequired
Trigger
Instant
Try It
- CalendarRequired
- EventRequired
- Attendee/sRequired
Action
Write
- CalendarRequired
- EventRequired
- Notify Attendees?
Action
Write
- CalendarRequired
- Describe EventRequired
- Attendees
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- CalendarRequired
- Search TermRequired
- End Time After
- Start Time Before
- Summary
- Description
- Location
- Add Conferencing?
- Start Date & TimeRequired
- End Date & TimeRequired
- Repeat Frequency
- Repeat Until
- Repeat How Many Times?
- All day
- Color
- Attendees
- Visibility
- Use Default Reminders?
- Reminders
- Minutes Before Reminders
- Show me as Free or Busy
- Guests Can Modify Event
Action
Search or write
New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
Try It
New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
Try It
Update Contact
Triggers when a user is updated.
Trigger
Instant
Try It
- NameRequired
- Description
- Notes
- Domains
Action
Write
- NameRequired
- Description
Action
Write
- SubjectRequired
- EmailRequired
- Type
- DescriptionRequired
- Priority
- CC Emails
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Ticket IdRequired
Action
Search

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Help

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About Google Calendar

Google Calendar lets you organize your schedule and share events with co-workers and friends. With Google's free online calendar, it's easy to keep track of your daily schedule.

Learn more Help

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Freshdesk + Google Calendar

Create Freshdesk tickets from new Google Calendar events matching search criteria

New Calendar

Event Ended

Search Term

New or Updated Event

CalendarRequired

Expand Recurring Events

New Event Matching Search

CalendarRequired

Search TermRequired

Create Calendar

NameRequired

Description

Create Detailed Event

CalendarRequired

Summary

Description

Location

Add Conferencing?

Start Date & TimeRequired

End Date & TimeRequired

Repeat Frequency

Repeat Until

Repeat How Many Times?

All day

Color

Attendees

Visibility

Use Default Reminders?

Reminders

Minutes Before Reminders

Show me as Free or Busy

Guests Can Modify Event

Update Event

CalendarRequired

EventRequired

Summary

Description

Location

Start Date & Time

End Date & Time

Repeat Frequency

Repeat Until

Repeat How Many Times?

All day

Color

Attendees

Visibility

Use Default Reminders?

Reminders

Minutes Before Reminders

Show me as Free or Busy

Find Event

CalendarRequired

Search Term

Start Time Before

End Time After

Sort Order

Find or Create Event

CalendarRequired

Search Term

Start Time Before

End Time After

Sort Order

Summary

Description

Location

Add Conferencing?

Start Date & TimeRequired

End Date & TimeRequired

Repeat Frequency

Repeat Until

Repeat How Many Times?

All day

Color

Attendees