FireText + Zendesk Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect FireText and Zendesk, with as many as 36 possible integrations. Are you ready to find your productivity superpowers?
Create a new Zendesk ticket from FireText SMS
Let customers send support tickets straight into Zendesk by SMS. This is perfect for allowing your customers to create tickets easily on-the-go!
How It Works
- FireText keeps an eye on inbound SMS messages
- A Zendesk ticket is created when a SMS query is received
What You Need
- Zendesk account
- FireText account
It's easy to connect FireText + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when a new SMS message is received on your FireText number / keyword.
Attach a file to an existing ticket.
Triggers when a new user is created.
Create a new user.
Triggers when a new ticket is added to a view.
Create a new ticket.
Triggers when a new group is created.
Create a new organization.
Triggers when a new forum is added.
Send a SMS message from your FireText account.
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