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FireText + Zendesk Integrations

FireText logoZendesk logo
FireText logoZendesk logo

In a matter of minutes and without a single line of code, Zapier allows you to automatically send info between FireText and Zendesk.


Get started with workflows like: Create a new Zendesk ticket from FireText SMS. Or check out the rest of our guided workflows. Save time with Zapier; it's free to try.

Connect FireText + Zendesk in Minutes

It's easy to connect FireText + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantNew Message

Triggers when a new SMS message is received on your FireText number / keyword.

New Group

Triggers when a new group is created.

New Organization

Triggers when a new organization is added to Zendesk.

Recent Ticket

Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

New Action on Ticket

Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.

New Ticket

Triggers when a new ticket is added to a view.

New User

Triggers when a new user is created.

New View

Triggers when a new view is created.

How FireText + Zendesk Integrations Work

  1. Step 1: Authenticate FireText + Zendesk.
    (30 seconds)
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    (15 seconds)
  3. Step 3: Choose a resulting action from the other app.
    (15 seconds)
  4. Step 4: Select the data you want to send from one app to the other.
    (2 minutes)
  5. That’s it! More time to work on other things.
Connect FireText + Zendesk

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