Feefo Help & Support

Supported Triggers#

• New Feedback - Triggers when new feedback is received.

Supported Searches#

• None yet!

Supported Actions#

• Create Feedback Request (Supports Multiple Line Items) - Creates a new feedback request with support for multiple line items.
• Respond to Feedback - Posts a response to customer feedback.

When you start creating a Feefo Zap, you will be asked to connect your Feefo account.

Next, you'll be asked to enter your Feefo API key.

To locate your API Key in your Feefo account, please follow these steps:

1. Log into your Feefo account
2. Select "Settings" from the left hand menu
3. Select "Business Details" from the sub menu
4. Copy both your merchant identifier and API key across to the Zapier authentication form

Paste your key back into your Zapier account and then “Continue”.

If all steps were successful your Feefo account will now be successfully connected.

We don't have any common problems documented yet, but feel free to contact us so we can help you personally!