Feefo Help & Support

What Feefo Triggers and Actions are Supported

Supported Triggers#

  • New Feedback - Triggers when new feedback is received.

Supported Searches#

  • None yet!

Supported Actions#

  • Create Feedback Request (Supports Multiple Line Items) - Creates a new feedback request with support for multiple line items.
  • Respond to Feedback - Posts a response to customer feedback.

How to Get Started with Feefo on Zapier

When you start creating a Feefo Zap, you will be asked to connect your Feefo account.

Click to connect Feefo

Next, you'll be asked to enter your Feefo API key.

Feefo API Key

To locate your API Key in your Feefo account, please follow these steps:

  1. Log into your Feefo account
  2. Select "Settings" from the left hand menu
  3. Select "Business Details" from the sub menu
  4. Copy both your merchant identifier and API key across to the Zapier authentication form

Feefo API Key in account

Paste your key back into your Zapier account and then “Continue”.

If all steps were successful your Feefo account will now be successfully connected.

Feefo connection successful

Common Problems with Feefo on Zapier

We don't have any common problems documented yet, but feel free to contact us so we can help you personally!

Need More Help? - Our support team is happy to help -- send us a message

Feefo is a globally recognised platform used by thousands of brands to collect genuine, verified customer feedback.

Getting Started with Zapier

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