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Send Feefo review invitations to requesters of updated Freshdesk tickets

  1. When this happensStep 1: Update Ticket

  2. Then do thisStep 2: Create Feedback Request (Supports Multiple Line Items)

Gain valuable insight on the customer service you are delivering via Freshdesk using Feefo. This Zapier integration allows you to generate a Feefo review invitation to the requester when their ticket has been updated.

How this Freshdesk-Feefo integration works

  1. A Freshdesk ticket is updated
  2. Zapier automatically created a Feefo review invitation for the requester

Apps involved

  • Freshdesk
  • Feefo
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Connect Feefo + Freshdesk in Minutes

It's easy to connect Feefo + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Feedback

Triggers when new feedback is received.

InstantNew Ticket

Triggers when there is a new ticket is created in Freshdesk.

InstantNew Contact

Triggers when a new customer is created.

InstantNew Ticket Note

Triggers when a Note is added to a Ticket.

InstantUpdate Ticket

Triggers when a Ticket is updated.

InstantUpdate Contact

Triggers when a user is updated.

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