Loading

Feefo + Freshdesk

Send Feefo review invitations to requesters of updated Freshdesk tickets

Gain valuable insight on the customer service you are delivering via Freshdesk using Feefo. This Zapier integration allows you to generate a Feefo review invitation to the requester when their ticket has been updated.

Gain valuable insight on the customer service you are delivering via Freshdesk using Feefo. This Zapier integration allows you to generate a Feefo review invitation to the requester when their ticket has been updated.

  1. When this happens...
    FreshdeskFreshdesk
    Update Ticket

    Triggers when a Ticket is updated.

    TriggerInstant
  2. automatically do this!
    FeefoFeefo
    Create Feedback Request (Supports Multiple Line Items)

    Creates a new feedback request with support for multiple line items.

    ActionWrite
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
feefo logo
feefo logo

About Feefo

Feefo is a globally recognised platform used by thousands of brands to collect genuine, verified customer feedback.
Learn moreHelp

Related categories

  • Forms & Surveys

Similar apps

Zapier Interfaces integrationsZapier Interfaces integrations

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

Similar apps

Zendesk integrationsZendesk integrations

Zendesk

Customer Support
Help Scout integrationsHelp Scout integrations

Help Scout

Customer Support
Mojo Helpdesk integrationsMojo Helpdesk integrations

Mojo Helpdesk

Customer Support