Gain valuable insight on the customer service you are delivering via Freshdesk using Feefo. This Zapier integration allows you to generate a Feefo review invitation to the requester when their ticket has been updated.
How this Freshdesk-Feefo integration works
- A Freshdesk ticket is updated
- Zapier automatically created a Feefo review invitation for the requester
Apps involved
- Freshdesk
- Feefo
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Send Feefo review invitations to requesters of updated Freshdesk tickets
Gain valuable insight on the customer service you are delivering via Freshdesk using Feefo. This Zapier integration allows you to generate a Feefo review invitation to the requester when their ticket has been updated.
How this Freshdesk-Feefo integration works
- A Freshdesk ticket is updated
- Zapier automatically created a Feefo review invitation for the requester
Apps involved
- Freshdesk
- Feefo
Create Freshdesk tickets from new Feefo feedback
Keep a track of your Feefo feedback within Freshdesk alongside your other customer service workflows. This Zapier integration allows you to create a Freshdesk ticket when a new piece of Feefo feedback is received from one of your customers.
How this Feefo-Freshdesk integration works
- A Feefo feedback is received
- Freshdesk automatically creates a ticket containing details of the Feefo review
Apps involved
- Feefo
- Freshdesk
It's easy to connect Feefo + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when new feedback is received.
Creates a new feedback request with support for multiple line items.
Triggers when a new customer is created.
Posts a response to customer feedback.
Triggers when a Note is added to a Ticket.
Allows you to create a Company entry in Freshdesk.
Triggers when there is a new ticket is created in Freshdesk.
Allows you to create a User/Customer in Freshdesk for your support domain.
Triggers when a Ticket is updated.
Create a ticket in Freshdesk for your domain.
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