Feefo
When this happens...
FreshdeskUpdate Ticket
Then do this...
FeefoCreate Feedback Request (Supports Multiple Line Items)

Gain valuable insight on the customer service you are delivering via Freshdesk using Feefo. This Zapier integration allows you to generate a Feefo review invitation to the requester when their ticket has been updated.

How this Freshdesk-Feefo integration works

  1. A Freshdesk ticket is updated
  2. Zapier automatically created a Feefo review invitation for the requester

Apps involved

  • Freshdesk
  • Feefo

Why Zapier?

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It's easy to connect Feefo + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Feedback

Triggers when new feedback is received.

Create Feedback Request (Supports Multiple Line Items)

Creates a new feedback request with support for multiple line items.

New Contact

Triggers when a new customer is created.

Respond to Feedback

Posts a response to customer feedback.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

Update Ticket

Triggers when a Ticket is updated.

Create Ticket

Create a ticket in Freshdesk for your domain.

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Become a Zapier Integration Partner

Feefo is a globally recognised platform used by thousands of brands to collect genuine, verified customer feedback.

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

See Freshdesk Integrations

Connect Feefo + Freshdesk

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