Gain valuable insight on the customer service you are delivering via Freshdesk using Feefo. This Zapier integration allows you to generate a Feefo review invitation to the requester when their ticket has been updated.
How this Freshdesk-Feefo integration works
- A Freshdesk ticket is updated
- Zapier automatically created a Feefo review invitation for the requester
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Create Freshdesk tickets from new Feefo feedback
Keep a track of your Feefo feedback within Freshdesk alongside your other customer service workflows. This Zapier integration allows you to create a Freshdesk ticket when a new piece of Feefo feedback is received from one of your customers.
How this Feefo-Freshdesk integration works
- A Feefo feedback is received
- Freshdesk automatically creates a ticket containing details of the Feefo review
It's easy to connect Feefo + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when new feedback is received.
Creates a new feedback request with support for multiple line items.
Triggers when a new customer is created.
Posts a response to customer feedback.
Triggers when a Note is added to a Ticket.
Allows you to create a Company entry in Freshdesk.
Triggers when there is a new ticket is created in Freshdesk.
Create a ticket in Freshdesk for your domain.
Triggers when a Ticket is updated.
Allows you to create a User/Customer in Freshdesk for your support domain.