When this happens...
FeefoNew Feedback
Then do this...
FreshdeskCreate Ticket

Keep a track of your Feefo feedback within Freshdesk alongside your other customer service workflows. This Zapier integration allows you to create a Freshdesk ticket when a new piece of Feefo feedback is received from one of your customers.

How this Feefo-Freshdesk integration works

  1. A Feefo feedback is received
  2. Freshdesk automatically creates a ticket containing details of the Feefo review

Apps involved

  • Feefo
  • Freshdesk

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It's easy to connect Feefo + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Feedback

Triggers when new feedback is received.

Create Feedback Request (Supports Multiple Line Items)

Creates a new feedback request with support for multiple line items.

New Contact

Triggers when a new customer is created.

Respond to Feedback

Posts a response to customer feedback.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Create Ticket

Create a ticket in Freshdesk for your domain.

Update Ticket

Triggers when a Ticket is updated.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

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Become a Zapier Integration Partner

Feefo is a globally recognised platform used by thousands of brands to collect genuine, verified customer feedback.

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

See Freshdesk Integrations