Feefo is a globally recognised platform used by thousands of brands to collect genuine, verified customer feedback.

Feefo

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Zendesk

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Help Scout

Help desk software that lets you centralize, assign, and track customer support requests as well as internal help desk tickets.

Mojo Helpdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Customer support can't fall through the cracks. Together, Zapier and Freshdesk can keep you and your team on top of customers' concerns. Automatically generate Freshdesk tickets when customers fill out forms online, and be sure your team is acting on Freshdesk tickets by creating notifications and organizing tasks. 

Here are some creative ways to use Freshdesk with Zapier:

 Ask the right questions to get customers the support they need. Use Typeform to gather information and create new tickets in Freshdesk when entries are added.

 Make customer support a part of your regular workflow. Add a Trello card to any board or list when a new ticket is created in Freshdesk.

 Quickly review data to look for trends and recurring issues. By adding a row to Google Sheets with every Freshdesk ticket, you can stay organized and easily share information.

Freshdesk

Keep a track of your Feefo feedback within Freshdesk alongside your other customer service workflows. This Zapier integration allows you to create a Freshdesk ticket when a new piece of Feefo feedback is received from one of your customers.

How this Feefo-Freshdesk integration works

Freshdesk automatically creates a ticket containing details of the Feefo review

Feefo

Freshdesk

Feefo

Freshdesk

Create Freshdesk tickets from new Feefo feedback

How this Feefo-Freshdesk integration works

Apps involved

Send Feefo review invitations to requesters of updated Freshdesk tickets

Connect Feefo + Freshdesk in Minutes

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