Email by Zapier + Understory + Filter by Zapier + Delay by Zapier

Send post-event review requests via Zapier for new updated bookings in Understory

Automatically follow up with your guests once their experience ends. This Zap uses Understory’s check-in and event end times to trigger an email via Zapier’s built-in Email action—asking guests to share their feedback while the experience is still fresh in their minds. Keep your review requests timely and your guests engaged, without lifting a finger.

Automatically follow up with your guests once their experience ends. This Zap uses Understory’s check-in and event end times to trigger an email via Zapier’s built-in Email action—asking guests to share their feedback while the experience is still fresh in their minds. Keep your review requests timely and your guests engaged, without lifting a finger.

  1. When this happens...
    UnderstoryUnderstory
    Updated Booking

    Triggers when a booking is updated.

    TriggerPolling
  2. automatically do this...
    Filter by ZapierFilter by Zapier
    Only continue if...

    Set up rules to specify when this Zap can continue running.

    ActionFilter
  3. then do this...
    Delay by ZapierDelay by Zapier
    Delay Until

    Waits to run your Actions until a date or time that you choose.

    ActionWrite
  4. then do this!
    Email by ZapierEmail by Zapier
    Send Outbound Email

    Send up to 5 emails per day on Free or Trial Zapier plans, or up to 10 emails per hour on paid Zapier plans from a custom zapiermail.com address.

    ActionWrite
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Supported triggers and actions

    • What locale should the booking be in?Required

    Trigger
    Polling
    Try It
    • Only continue if...Required

    Action
    Filter
    • Queue Title

    • Zap Step Id

    • Time Delayed For (value)Required

    • Time Delayed For (unit)Required

    Action
    Write
  • Email by Zapier triggers, actions, and search

    New Inbound Email

    Triggers when an email is forwarded to your own custom

    Trigger
    Instant
    Try It
email logo
email logo

About Email by Zapier

Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.) Have direct access to your own email servers? Check out our IMAP and SMTP services!
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Related categories

  • Email
  • Zapier
understory logo
understory logo

About Understory

Understory is an all-in-one tool for experience hosts that helps experience creators grow, thrive, and connect.

Related categories

  • Event Management
filter logo
filter logo

About Filter by Zapier

Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.
Learn more

Related categories

  • Developer Tools
  • Zapier
delay logo
delay logo

About Delay by Zapier

Put your Actions on hold for a specified amount of time before sending data to another app. You can set up scheduled emails, get notified of incomplete tasks, send automatic follow-ups, and automate other tasks on your timeline.
Learn more

Related categories

  • Developer Tools
  • Zapier