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Email by Zapier + Freshservice

Email by Zapier + Freshservice

Email by Zapier + Freshservice integrations

Send emails for new tickets in Freshservice

With notifications coming from every direction, it's hard to make sure your team is alerted when a new ticket is created in Freshservice. With this Zap, you can send emails to your team automatically each time a new ticket is added to Freshservice. Keep your team responding to tickets quickly by notifying them in a channel you know they'll see.

  1. When this happens...
    New Ticket
    New Ticket
    New TicketTriggers when there is a new ticket is created in Freshservice.
  2. automatically do this!
    Send Outbound Email
    Send Outbound Email
    Send Outbound EmailSend up to 5 emails per day on Free or Trial Zapier plans, or up to 10 emails per hour on paid Zapier plans from a custom zapiermail.com address.
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More things you can do with Freshservice and Email by Zapier

Discover other triggers and actions you can use with Freshservice and Email by Zapier

  • Freshservice triggers, actions, and search
    New Ticket

    Triggers when there is a new ticket is created in Freshservice.

    Trigger
    Instant
    Try It
    • Ticket No
      Required
    • Notes
      Required
    • Private
      Required
    Action
    Write
    • First Name
      Required
    • Last Name
    • Job Title
    • Primary Email
      Required
    • Mobile Phone Number
    • Work Phone Number
    • Address
    • Background Information
    Action
    Write
    • Subject
      Required
    • Description
      Required
    • Ticket Status
      Required
    • Type
    • Email
      Required
    • CC Emails
    • Category
    • Priority
    • Urgency
    • Impact
    • Department
    • Group
    • Source
    Action
    Write
    • Ticket
    • Approval Type
      Required
    • Approver
      Required
    Action
    Write
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About Email by Zapier
Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.) Have direct access to your own email servers? Check out our IMAP and SMTP services!
Related categories
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About Freshservice
Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.
Related categories

Related Zap Templates

  • Create new tickets in Freshservice for new inbound emails