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Email by Zapier + Freshservice

Send emails for new tickets in Freshservice

With notifications coming from every direction, it's hard to make sure your team is alerted when a new ticket is created in Freshservice. With this Zap, you can send emails to your team automatically each time a new ticket is added to Freshservice. Keep your team responding to tickets quickly by notifying them in a channel you know they'll see.

With notifications coming from every direction, it's hard to make sure your team is alerted when a new ticket is created in Freshservice. With this Zap, you can send emails to your team automatically each time a new ticket is added to Freshservice. Keep your team responding to tickets quickly by notifying them in a channel you know they'll see.

  1. When this happens...
    FreshserviceFreshservice
    New Ticket

    Triggers when there is a new ticket is created in Freshservice.

    TriggerInstant
  2. automatically do this!
    Email by ZapierEmail by Zapier
    Send Outbound Email

    Send an email from your own custom zapiermail.com address. Up to 10 emails sent per hour.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshservice triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshservice.

    Trigger
    Instant
    Try It
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • First NameRequired

    • Last Name

    • Job Title

    • Primary EmailRequired

    • Mobile Phone Number

    • Work Phone Number

    • Address

    • Background Information

    Action
    Write
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About Email by Zapier

Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.) Have direct access to your own email servers? Check out our IMAP and SMTP services!

Related categories

  • Email
  • Zapier
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About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

Related categories