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Email by Zapier + Freshservice

Email by Zapier + Freshservice

Email by Zapier + Freshservice integrations

Create new tickets in Freshservice for new inbound emails

Setting up a dedicated email address is an easy way to gather reports on software issues. Adding those tickets from there to Freshservice, though, is a pain. With this Zap, you can add tickets in Freshservice automatically each time an email hits your inbox, carrying over all of the details in the email as well. Stop monitoring this inbox and manually adding tickets, and start resolving them.

  1. When this happens...
    New Inbound Email
    New Inbound Email
    New Inbound EmailTriggers when an email is forwarded to your own custom zapiermail.com address.
  2. automatically do this!
    Create Ticket
    Create Ticket
    Create TicketCreate a ticket in Freshservice for your domain.
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More things you can do with Email by Zapier and Freshservice

Discover other triggers and actions you can use with Email by Zapier and Freshservice

    • Account_wide_copy
    • Email address type
    Trigger
    Instant
    Try It
    • Zap_id
    • Free_test_limitation
    • To
      Required
    • Subject
      Required
    • Body (HTML or Plain)
      Required
    • Attachment
    • From_name
    • Reply_to
    • Cc
    • Bcc
    • Force Linebreaks?
    • Enable read receipts?
    Action
    Write
  • Freshservice triggers, actions, and search
    New User

    Triggers when a new User is created.

    Trigger
    Instant
    Try It
    • Setup Directions
    Trigger
    Instant
    Try It
  • Freshservice triggers, actions, and search
    New Ticket

    Triggers when there is a new ticket is created in Freshservice.

    Trigger
    Instant
    Try It
    • Ticket No
      Required
    • Notes
      Required
    • Private
      Required
    Action
    Write
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About Email by Zapier
Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.) Have direct access to your own email servers? Check out our IMAP and SMTP services!
Related categories
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About Freshservice
Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.
Related categories

Related Zap Templates

  • Send emails for new tickets in Freshservice