Email by Zapier + Freshservice integrations
Create new tickets in Freshservice for new inbound emails
Setting up a dedicated email address is an easy way to gather reports on software issues. Adding those tickets from there to Freshservice, though, is a pain. With this Zap, you can add tickets in Freshservice automatically each time an email hits your inbox, carrying over all of the details in the email as well. Stop monitoring this inbox and manually adding tickets, and start resolving them.
- When this happens...New Inbound EmailTriggers when an email is forwarded to your own custom zapiermail.com address.
- automatically do this!Create TicketCreate a ticket in Freshservice for your domain.
- Free forever for core features
- 14 day trial for premium features & apps
More things you can do with Email by Zapier and Freshservice
Discover other triggers and actions you can use with Email by Zapier and Freshservice
- Account_wide_copy
- Email address type
Try ItTriggerInstant- Zap_id
- Free_test_limitation
- ToRequired
- SubjectRequired
- Body (HTML or Plain)Required
- Attachment
- From_name
- Reply_to
- Cc
- Bcc
- Force Linebreaks?
- Enable read receipts?
ActionWrite- New User
Triggers when a new User is created.
Try ItTriggerInstant - Update User
Triggers when a user is updated.
Try ItTriggerInstant
- Setup Directions
Try ItTriggerInstant- New Ticket
Triggers when there is a new ticket is created in Freshservice.
Try ItTriggerInstant - Updated Ticket
Triggers when a Ticket is updated.
Try ItTriggerInstant - Ticket NoRequired
- NotesRequired
- PrivateRequired
ActionWrite
Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.)
Have direct access to your own email servers? Check out our IMAP and SMTP services!
Related categories



