Email + Freshdesk Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect Email by Zapier and Freshdesk, with as many as 12 possible integrations. Are you ready to find your productivity superpowers?
Send Slack channel notifications and an email when Freshdesk ticket statuses are updated
Maximize customer support or team visibility by making sure the right Slack channel and mailbox receives a notification when Freshdesk tickets get new statuses. Make sure no one misses an update, especially if you use this Zap when tickets are escalated!
How it works
- Freshdesk tickets are updated with a new status
- Zapier finds the tickets that have the new status
- Zapier sends a notification to your Slack channel
- Zapier sends an email
- Filter by Zapier
- Email by Zapier
It's easy to connect Email by Zapier + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when an email is forwarded to your own custom zapiermail.com address.
Send an email from your own custom zapiermail.com address. Up to 10 emails sent per hour.
Triggers when a new customer is created.
Allows you to create a Company entry in Freshdesk.
Triggers when a Note is added to a Ticket.
Create a ticket in Freshdesk for your domain.
Triggers when there is a new ticket is created in Freshdesk.
Allows you to create a User/Customer in Freshdesk for your support domain.
Triggers when a Ticket is updated.
Add Private or Public notes to a Freshdesk Support Ticket.
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