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Create Freshdesk tickets for received emails

  1. When this happensStep 1: New Inbound Email

  2. Then do thisStep 2: Create Ticket

Do some of your CRM issues come in via email, forcing you to manually enter them into Freshdesk? This Email Freshdesk integration will save your time by allowing you to set up a custom email address to which any emails can be forwarded, creating a new Freshdesk for each one received at the custom address.

Note: this integration uses Zapier's native email service. If you want to use your existing email account to trigger notifications, try Zaps with email apps such as Gmail, Mailgun, SMTP or Mandrill.

How It Works

  1. A email is received at the specified address you setup
  2. Zapier automatically creates a new Freshdesk ticket

What You Need

  • Freshdesk account

Connect Email by Zapier + Freshdesk in Minutes

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