Drift + Slack
Send new Drift conversations as channel messages in Slack
Stay updated with your team communication in Drift by automating the process with Slack. With this workflow, every time a new conversation is initiated in Drift, it sends a message in your selected Slack channel. This helps your team stay on top of all customer engagements without having to switch between apps, enhancing productivity and efficiency.
Stay updated with your team communication in Drift by automating the process with Slack. With this workflow, every time a new conversation is initiated in Drift, it sends a message in your selected Slack channel. This helps your team stay on top of all customer engagements without having to switch between apps, enhancing productivity and efficiency.
- When this happens...New Conversation
Triggers when a conversation is started.
- automatically do this!Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
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Conversation Manual Push
Triggers when a conversation is ready for consumption by third-party systems. This can occur in the following situations: - A conversation has not been active for a specified period of time (customizable by each organization) - A conversation had its status changed to 'closed' - A conversation was manually push to third-parties by a user.
Try ItNew Lead
Triggers when an email address is collected from a lead.
Try ItNew Message
Triggers each time a new message in a conversation is received.
Try ItUser Reached Goal
Triggers when a User has hit a goal within a playbook.
Try It
Conversation Pushed
Triggers when a conversation is ready for consumption by third-party systems. This can occur in the following situations: - A conversation has not been active for a specified period of time (customizable by each organization) - A conversation had its status changed to 'closed' - A conversation was manually push to third-parties by a user.
Try ItNew Conversation
Triggers when a conversation is started.
Try ItNew Contact
Triggers when a new contact is created through drift.identify. Unless specified by the Drift team, use the "new lead" trigger.
Try ItLead StageRequired
Try It
