Drift + Slack
"send private Slack messages for new Drift conversations"
Streamline your team communication with this efficient workflow. When a new conversation starts in Drift, a private channel message will be sent in Slack, keeping your team updated in real-time. By linking Drift and Slack, you'll reduce manual effort, speed up response times, and ensure that valuable customer insights are shared instantly with your team.
Streamline your team communication with this efficient workflow. When a new conversation starts in Drift, a private channel message will be sent in Slack, keeping your team updated in real-time. By linking Drift and Slack, you'll reduce manual effort, speed up response times, and ensure that valuable customer insights are shared instantly with your team.
- When this happens...New Conversation
Triggers when a conversation is started.
- automatically do this!Send Private Channel Message
Triggers when a new message is posted to a specific #private-channel or multi-dm.
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Conversation Manual Push
Triggers when a conversation is ready for consumption by third-party systems. This can occur in the following situations: - A conversation has not been active for a specified period of time (customizable by each organization) - A conversation had its status changed to 'closed' - A conversation was manually push to third-parties by a user.
Try ItNew Lead
Triggers when an email address is collected from a lead.
Try ItNew Message
Triggers each time a new message in a conversation is received.
Try ItUser Reached Goal
Triggers when a User has hit a goal within a playbook.
Try It
Conversation Pushed
Triggers when a conversation is ready for consumption by third-party systems. This can occur in the following situations: - A conversation has not been active for a specified period of time (customizable by each organization) - A conversation had its status changed to 'closed' - A conversation was manually push to third-parties by a user.
Try ItNew Conversation
Triggers when a conversation is started.
Try ItNew Contact
Triggers when a new contact is created through drift.identify. Unless specified by the Drift team, use the "new lead" trigger.
Try ItLead StageRequired
Try It
