Dixa + WooCommerce

Create contact forms in Dixa for new WooCommerce customers

Prep your outreach easily with this integration, which automatically creates a new contact form in Dixa as soon as there's a new WooCommerce user in your webshop.

When this happens...
Customer
Triggers when any Customer is created, updated, deleted, etc in your WooCommerce Store.
TriggerInstant
automatically do this!
Create Conversation
Create an Email or Contact Form Conversation
ActionWrite

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Supported triggers and actions

What does this mean?

- Trigger RuleRequired
  Defines the WooCommerce Booking event that will trigger this Zap. Please see the Trigger Rules documentation for details.
Trigger
Instant
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- Trigger RuleRequired
  Defines the WooCommerce Customer event that will trigger this Zap. Please see the Trigger Rules documentation for details.
Trigger
Instant
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- Trigger RuleRequired
  Defines the WooCommerce Order event that will trigger this Zap. Please see the Trigger Rules documentation for details.
Trigger
Instant
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- Trigger RuleRequired
  Defines the WooCommerce Subscription event that will trigger this Zap. Please see the Trigger Rules documentation for details.
Trigger
Instant
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Update Coupon
Updates an existing coupon.
Action
Write

Update Customer
Updates an existing customer.
Action
Write
Update Order
Updates an existing order.
Action
Write

Update Product
Updates an existing product.
Action
Write
Update Subscription
Updates an existing subscription.
Action
Write
Find Coupon
Finds a coupon by searching.
Action
Search
Find Order
Finds a order by searching.
Action
Search
Find Subscription
Finds a subscription by searching.
Action
Search
Find or Create Customer
Finds a customer by searching.
Action
Search or write
Find or Create Product
Finds a product by searching.
Action
Search or write
- Conversation IDRequired
  The Conversation ID you want to add the internal note to.
- Agent ID
  The ID of the Agent you want to use as author of this internal note.
- MessageRequired
Action
Write
- contact
  The contact/user you want to anonymize
- Force anonymizationRequired
  If set to true, anonymizes entity regardless of the status of related conversations. Defaults to false
Action
Write
- Conversation IDRequired
- StatusRequired
Action
Write
- Requester IDRequired
- Email Integration EndpointRequired
- subjectRequired
- messageRequired
- Agent ID
  This is only used for outbound messages. The value will be ignored if the conversation is inbound.
- Language
  This is optional and will set the conversation language to the selected language. When set, this will impact for example the CSAT language if CSAT is enabled. Languages are set following the ISO 639-1 Standard, which are 2-letter codes representing the language.
  Examples: en for English, nl for Dutch, fr for French or es for Spanish
- channelRequired
- Direction
Action
Write
- ActionRequired
- TagRequired
- Conversation IDRequired
Action
Write
- User IDRequired
Action
Search
- Conversation IDRequired
Action
Search
- CSIDRequired
Action
Search
- Queue IDRequired
Action
Search
- Phone numberRequired
  Needs to be in E.164 format without any spaces (eg +19993330033)
- RoleRequired
Action
Search
- Phone numberRequired
  Needs to be in E.164 format without any spaces (eg +19993330033)
- RoleRequired
- NameRequired
- Email
- Avatar URL
  Optional. Provide a URL to the avatar of this user (e.g. a JPG, PNG or GIF file. It will be shown inside the Dixa platform.
Action
Search or write

- Trigger RuleRequired
  Defines the WooCommerce Coupon event that will trigger this Zap. Please see the Trigger Rules documentation for details.
Trigger
Instant
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- Trigger RuleRequired
  Defines the WooCommerce Order event that will trigger this Zap. Please see the Trigger Rules documentation for details.
Trigger
Instant
Try It
- Trigger RuleRequired
  Defines the WooCommerce Product event that will trigger this Zap. Please see the Trigger Rules documentation for details.
Trigger
Instant
Try It
Create Coupon
Creates a new coupon.
Action
Write
Create Customer
Creates a new customer.
Action
Write
Create Order
Creates a new order.
Action
Write
Create Product
Creates a new product.
Action
Write
Create Subscription
Creates a new subscription.
Action
Write
- Api Docs Info
  API docs for WooCommerce are located here https://docs.woothemes.com/document/woocommerce-rest-api/
- HTTP MethodRequired
- URLRequired
  Requests can only be made to domains associated by this application.
- Query String Parameters
  These params will be URL-encoded and appended to the URL when making the request.
- Headers
  Authentication headers are included automatically
- Additional Request Headers
  Zapier will apply these optional headers and values to the request in addition to any headers created as part of the authentication mechanism.
- Body
  Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example, {"foo": "bar"} is perfectly valid.
Action
Write
Find Customer
Finds a customer by searching.
Action
Search
Find Product
Finds a product by searching.
Action
Search
Find or Create Coupon
Finds a coupon by searching.
Action
Search or write
Find or Create Order
Finds a order by searching.
Action
Search or write
Find or Create Subscription
Finds a subscription by searching.
Action
Search or write
- Conversation IDRequired
- Message TextRequired
- Agent ID
  This is required for outbound messages. Inbound messages will ignore this field
- DirectionRequired
Action
Write
- csidRequired
  Conversation ID to anonymize.
- Force AnonymizationRequired
  If set to true, anonymizes entity regardless of the status of related conversations. Defaults to false
Action
Write
- User ID
- Caller IDRequired
  Enter the phone number for the caller ID. This needs to be a verified outbound number in your Dixa account.
- Direction
- Destination queue
Action
Write
- NameRequired
- Email
- Phone number
- Avatar URL
  Optional. Provide a URL to the avatar of this user (e.g. a JPG, PNG or GIF file. It will be shown inside the Dixa platform.
- RoleRequired
Action
Write
- CSIDRequired
  CSID is the conversation ID as shown in Dixa.
Action
Search
- Conversation CSIDRequired
Action
Search
- Conversation IDRequired
Action
Search
- User IdRequired
- RoleRequired
Action
Search
- Email AddressRequired
- RoleRequired
Action
Search
- EmailRequired
- RoleRequired
- NameRequired
- Phone number
- Avatar URL
  Optional. Provide a URL to the avatar of this user (e.g. a JPG, PNG or GIF file. It will be shown inside the Dixa platform.
Action
Search or write

About Dixa

Dixa is omnichannel customer service software that unifies voice, email, chat, and messaging apps into one single platform.

Related categories

Customer Support

About WooCommerce

WooCommerce is the eCommerce platform for WordPress. This connection requires a paid extension.

Learn more

Related categories

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Dixa + WooCommerce

Create contact forms in Dixa for new WooCommerce customers

Booking

Trigger RuleRequired

Customer

Trigger RuleRequired

Line Item in an Order

Trigger RuleRequired

Subscription

Trigger RuleRequired

Update Coupon

Update Customer

Update Order

Update Product

Update Subscription

Find Coupon

Find Order

Find Subscription

Find or Create Customer

Find or Create Product

Add Internal Note

Conversation IDRequired

Agent ID

MessageRequired

Queue Contact for Anonymization

contact

Force anonymizationRequired

Change Conversation Status

Conversation IDRequired

StatusRequired

Create Conversation

Requester IDRequired

Email Integration EndpointRequired

subjectRequired

messageRequired

Agent ID

Language

channelRequired

Direction

Tag Conversation

ActionRequired

TagRequired

Conversation IDRequired

Search Conversations by User

User IDRequired

Get Conversation Rating

Conversation IDRequired

Get Messages in Conversation

CSIDRequired

Get Queue by Id

Queue IDRequired

Search User by Phone Number

Phone numberRequired

RoleRequired

Find or Create User

Phone numberRequired

RoleRequired

NameRequired

Email

Avatar URL

Coupon

Trigger RuleRequired

Order

Trigger RuleRequired

Product

Trigger RuleRequired

Create Coupon

Create Customer

Create Order

Create Product

Create Subscription

API Request (Beta)

Api Docs Info

HTTP MethodRequired

URLRequired

Query String Parameters

Headers

Additional Request Headers

Body

Find Customer