When this happens...
DisqusNew Comment
Then do this...
GrooveCreate New Ticket

If an issue is raised in the comment section, it needs your teams attention right away. This Zapier integration helps support teams stay up-to-date on broken features by creating new tickets in Groove from Disqus comments.

How It Works

  1. A new comment is made with Disqus
  2. Zapier creates a ticket in Groove

What You Need

  • Disqus account
  • Groove account

Why Zapier?


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No coding required—automate any of 1,500+ apps in minutes.


Enterprise-level security—connect mission-critical apps.

It's easy to connect Disqus + Groove and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Email Subscriber

Triggers when a user opts in to your email list. This trigger requires the forum to have a Disqus Pro subscription.

Create New Ticket

Starts a new ticket for your customer.

New Flagged Comment

Triggers when a Disqus comment is flagged.

Reopen Ticket

Changes the state of a ticket to "opened".

New Comment

Triggers when a new comment is left on a Disqus-enabled forum.

Change Assigned Agent

Assigns an agent to a ticket.

Customer Added

Triggers when a customer is created.

Close Ticket

Changes the state of a ticket to "closed".

Customer Replied

Triggers when a customer replies to a ticket.

Add Note

Adds a private note to an existing ticket.

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Become a Zapier Integration Partner

If you’re passionate about writing and sharing, Disqus helps you build a community of active readers and commenters. If you’re a brand building an audience for content, advertising with Disqus connects you to geeks geeking out, about stuff that matters to you.

Learn More

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