Create integrations between DeskDirector and ActiveCampaign to automate any workflow
WHEN THIS HAPPENS
When a Chat Session Is Created or UpdatedAUTOMATICALLY DO THIS
Add Contact NoteEndless possibilities
How Zapier works
Zapier lets you build automated workflows between two or more apps—no code necessary. These workflows are called Zaps, and this is how they work.
A trigger is where automation begins
A trigger is an event that starts your Zap. Say you want to receive an email every time someone fills in a Facebook form—the trigger would be "new Facebook lead.
Now it's time for action
An action is the event an automation performs after it is triggered. Say you want to send a Slack message any time you receive a Facebook lead—the action would be "send a Slack message.
And that's it! You've just created a Zap.
A Zap is an automated workflow—consisting of a trigger and one or more actions—that connects your apps.
Connect your tools and unlock the power of automation
With Zapier's 6,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.
Choose a Trigger
Start here
Start here
Choose an Action
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Chat EventRequired
DescriptionRequired
Try ItWorkflow TypeRequired
Workflow IdRequired
DescriptionRequired
Try ItCompany IdRequired
Contact Id
SummaryRequired
DescriptionRequired
Board IdRequired
Status IdRequired
Priority Id
Source Id
Internal Note
Contact IdRequired
NoteRequired
Ticket IdRequired
Require Dismiss
Ticket EventRequired
DescriptionRequired
Board Id
Status Id
Summary
Request Type Id
Form Id
Priority Id
Source Id
Company Id
Ticket Tags
Company Tags
Contact Tags
VIP
Try ItEmailRequired
First NameRequired
Company Id
Last Name
Title
Phone
Session IdRequired
Contacts
Members
Member IdRequired
NoteRequired
Ticket Id
Require Dismiss
Zapier's blog offers the low-down on automating ActiveCampaign
Related categories
ActiveCampaign is a customer experience automation (CXA) platform that helps businesses meaningfully engage customers. Access pre-built automations that combine transactional email and email marketing, marketing automation, ecommerce marketing, and CRM for powerful segmentation and personalization across social, email, messaging, chat, and text.