Add comments to Zendesk tickets when new Delighted responses are received
Stay on top of customer feedback and enhance your support efforts with this seamless workflow. When a new response is received in Delighted, this automation adds a comment to the corresponding ticket in Zendesk, ensuring your support team can address customer concerns promptly and efficiently. No more manual work or missed feedback – keep your customer satisfaction high and support tickets organized.
Stay on top of customer feedback and enhance your support efforts with this seamless workflow. When a new response is received in Delighted, this automation adds a comment to the corresponding ticket in Zendesk, ensuring your support team can address customer concerns promptly and efficiently. No more manual work or missed feedback – keep your customer satisfaction high and support tickets organized.
- When this happens...New Response
Triggers when a new response is received in this Delighted Project.
- automatically do this!Add Comment to Ticket
Add a Comment to an existing Ticket.
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New Response
Triggers when a new response is received in this Delighted Project.
Try ItPerson ID
EmailRequired
Phone Number
Name
Properties
EmailRequired
Name
Last Sent At
Person ID
Email
Phone Number
New Unsubscribe
Triggers when a person unsubscribes from Delighted surveys.
Try ItPerson ID
Email
Phone NumberRequired
Name
Properties
Person IDRequired
Created At
ScoreRequired
Comment
Properties
Person ID
Email
Phone Number