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Delighted + Zendesk

Add tags to Zendesk tickets for new Delighted responses

Automate your ticket management process by connecting Delighted with Zendesk. With this workflow, whenever you receive a new response in Delighted, a tag will be added to a ticket in Zendesk, helping your team efficiently categorize and address customer feedback. Streamline your customer support and improve response times with this seamless automation.

Automate your ticket management process by connecting Delighted with Zendesk. With this workflow, whenever you receive a new response in Delighted, a tag will be added to a ticket in Zendesk, helping your team efficiently categorize and address customer feedback. Streamline your customer support and improve response times with this seamless automation.

  1. When this happens...
    DelightedDelighted
    New Response

    Triggers when a new response is received in this Delighted Project.

    TriggerScheduled
  2. automatically do this!
    ZendeskZendesk
    Add Tag(s) to Ticket

    Add one or more tags to an existing ticket.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Delighted triggers, actions, and search

    New Response

    Triggers when a new response is received in this Delighted Project.

    Trigger
    Scheduled
    Try It
    • Person ID

    • EmailRequired

    • Phone Number

    • Name

    • Properties

    Action
    Write
    • EmailRequired

    • Name

    • Last Sent At

    Action
    Write
    • Person ID

    • Email

    • Phone Number

    Action
    Write
  • Delighted triggers, actions, and search

    New Unsubscribe

    Triggers when a person unsubscribes from Delighted surveys.

    Trigger
    Scheduled
    Try It
    • Person ID

    • Email

    • Phone NumberRequired

    • Name

    • Properties

    Action
    Write
    • Person IDRequired

    • Created At

    • ScoreRequired

    • Comment

    • Properties

    Action
    Write
    • Person ID

    • Email

    • Phone Number

    Action
    Write
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delighted logo

About Delighted

Delighted is the easiest and most beautiful way to measure customer happiness.
Learn moreHelp

Related categories

  • Forms & Surveys

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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