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Delighted + Microsoft Teams

Send chat messages in Microsoft Teams for new Delighted responses

Stay on top of customer feedback with this seamless workflow between Delighted and Microsoft Teams. Every time you receive a new response on Delighted, the workflow will trigger and send a chat message on Microsoft Teams, keeping your team informed and engaged. Improve your response time and maintain exceptional customer service with this efficient, automated process.

Stay on top of customer feedback with this seamless workflow between Delighted and Microsoft Teams. Every time you receive a new response on Delighted, the workflow will trigger and send a chat message on Microsoft Teams, keeping your team informed and engaged. Improve your response time and maintain exceptional customer service with this efficient, automated process.

  1. When this happens...
    DelightedDelighted
    New Response

    Triggers when a new response is received in this Delighted Project.

    TriggerScheduled
  2. automatically do this!
    Microsoft TeamsMicrosoft Teams
    Send Chat Message

    Sends a message in an existing chat.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Delighted triggers, actions, and search

    New Response

    Triggers when a new response is received in this Delighted Project.

    Trigger
    Scheduled
    Try It
    • Person ID

    • EmailRequired

    • Phone Number

    • Name

    • Properties

    Action
    Write
    • EmailRequired

    • Name

    • Last Sent At

    Action
    Write
    • Person ID

    • Email

    • Phone Number

    Action
    Write
  • Delighted triggers, actions, and search

    New Unsubscribe

    Triggers when a person unsubscribes from Delighted surveys.

    Trigger
    Scheduled
    Try It
    • Person ID

    • Email

    • Phone NumberRequired

    • Name

    • Properties

    Action
    Write
    • Person IDRequired

    • Created At

    • ScoreRequired

    • Comment

    • Properties

    Action
    Write
    • Person ID

    • Email

    • Phone Number

    Action
    Write
delighted logo
delighted logo

About Delighted

Delighted is the easiest and most beautiful way to measure customer happiness.
Learn moreHelp

Related categories

  • Forms & Surveys

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microsoft-teams logo
microsoft-teams logo

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

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