Delighted + Jitbit Helpdesk

Delighted + Jitbit Helpdesk integrations

Create Jitbit Helpdesk tickets from new Delighted responses to streamline customer support

Effortlessly manage customer feedback by connecting Delighted and Jitbit Helpdesk with this seamless workflow. When a new response is received in Delighted, a ticket will be created in Jitbit Helpdesk, ensuring prompt attention to your customer's needs while keeping all the information organized in one place. Stay on top of your customer service game with this efficient automation.

When this happens...
New ResponseTriggers when a new response is received in this Delighted Project.
TriggerPolling
automatically do this!
Create TicketCreates a Ticket in your Helpdesk
ActionWrite

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More things you can do with Delighted and Jitbit Helpdesk

Discover other triggers and actions you can use with Delighted and Jitbit Helpdesk

New Response
Triggers when a new response is received in this Delighted Project.
Trigger
Polling
Try It
- Person ID
- Email
  Required
- Phone Number
- Name
- Properties
Action
Write
- Email
  Required
- Name
- Last Sent At
Action
Write
- Person ID
- Email
- Phone Number
Action
Write
- Email
  Required
- Name
- Delay
- Properties
Action
Write

- Email
  Required
Action
Write
- Platform ID
  Required
Action
Search

- Trend ID
- Groups
- Since
- Until
Action
Search
New Closed Ticket
Triggers when a ticket is closed.
Trigger
Instant
Try It
- Ticket Number
  Required
- Body
  Required
- For technicians only
- From User ID
Action
Write
- Username
  Required
- Email
  Required
- First Name
- Last Name
- Phone
- Location
- Company
- Department
- Send Welcome Email
Action
Write
- Search query
  Required
Action
Search

New Unsubscribe
Triggers when a person unsubscribes from Delighted surveys.
Trigger
Polling
Try It
- Person ID
- Email
- Phone Number
  Required
- Name
- Properties
Action
Write
- Person ID
  Required
- Created At
- Score
  Required
- Comment
- Properties
Action
Write
- Person ID
- Email
- Phone Number
Action
Write
- Phone Number
  Required
- Email
- Name
- Delay
- Properties
Action
Write
- Email
- Phone Number
Action
Search
- Platform ID
- Per Page
- Person ID
- Email
- Phone Number
Action
Search
- Email
  Required
- Phone Number
- Name
- Last Sent At
Action
Search or write
New Ticket
Triggers when a new ticket is created.
Trigger
Instant
Try It
- Ticket Subject
  Required
- Ticket Body
  Required
- Ticket Category ID
  Required
- Ticket Priority ID
  Required
- Submitter Email
Action
Write
- Search Query
  Required
Action
Search
- Search Query
  Required
- Category
  Required
- Submitter Email
  Required
- Subject
  Required
- Body
  Required
- Priority
  Required
Action
Search or write

About Delighted

Delighted is the easiest and most beautiful way to measure customer happiness.

Learn moreLearn moreHelpHelp

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Forms & Surveys

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About Jitbit Helpdesk

A great help desk app for small and medium sized companies. It has all the features you may need, while staying easy to use and very user friendly.

HelpHelp

Related categories

Customer Support