Help & Support

Common Problems with on Zapier

We don't have any common problems documented yet, but feel free to contact us so we can help you personally!

How to Get Started with on Zapier

To get started with on Zapier, first you will need to click to connect your account to use with your Zap

Click to connect

You’ll now be asked to log into your account (unless you are already logged in)

Login to

If all steps were successful your account will now be successfully connected. connection successfull

What Triggers and Actions are Supported?

Supported Triggers#

  • New Rating - Triggers when a new rating is created.

Supported Searches#

  • Find Customer - Find an existing customer.

Supported Actions#

  • Schedule Survey - Schedules a new survey.

Need More Help? - Our support team is happy to help -- send us a message is an easy-to-setup tool for measuring customer satisfaction using Net Promoter Score.

Getting Started with Zapier

Need more help? Try the Zapier Help Center