Customer.guru Integrations
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Schedule Customer.guru surveys for new Autopilot contacts added to a list
Scheduling net promoter score surveys automatically based on user actions leads to more predictable results. Turn on this integration, and Zapier will automatically schedule a Customer.guru survey for new customers added to a list on Autopilot, giving you the best chance at receiving meaningful feedback.
How this Autopilot-Customer.guru integration works
- A contact is added to a list in Autopilot
- Zapier schedules a new survey in Customer.guru
Apps involved
- Autopilot
- Customer.guru
Share new Customer.guru ratings on a Slack channel
Want to let your team know whenever you receive a new NPS rating? Set up this Zapier automation and whenever a new NPS rating is received via Customer.guru, Zapier will post the results to a Slack channel of your choosing as a Slackbot automatically.
How this Customer.guru-Slack integration works
- A new NPS rating is received through Customer.guru
- Zapier shares the rating to a Slack channel of your choosing
Apps involved
- Customer.guru
- Slack
Log new Customer.guru NPS ratings in Google Sheets
Want to analyze your NPS ratings in a spreadsheet? Set up this Zapier automation, and whenever a new NPS rating is received via Customer.guru, Zapier will log the results in a Google Sheets spreadsheet as a new row automatically.
How this Customer.guru-Google Sheets integration works
- A new NPS rating is received through Customer.guru
- Zapier adds a new row to Google Sheets
Apps involved
- Customer.guru
- Google Sheets
Schedule new Customer.guru NPS surveys from new WooCommerce orders
Looking for a way to automate scheduling your NPS surveys based on purchases placed from your eCommerce site? Set up this Zapier integration and whenever a new order is placed on WooCommerce, a new NPS survey will be scheduled for the customer through Customer.guru automatically.
How this WooCommerce-Customer.guru integration works
- A new order is placed on WooCommerce
- Zapier schedules a Customer.guru NPS survey
Apps involved
- WooCommerce
- Customer.guru
Create Zendesk tickets for passive and detractor Customer.guru NPS ratings
When a customer rates your product or service with a passive or detractor NPS score, it's helpful to reach out and address their concerns. With this Zapier automation enabled, anytime a new Customer.guru NPS rating is less than 7, a new Zendesk ticket will be created automatically. That way, your team can follow up quickly and efficiently.
How this Customer.guru-Zendesk integration works
- A new NPS rating is received via Customer.guru
- Zapier checks the rating of the survey
- If the score is less than 7, Zapier creates a Zendesk ticket
Apps involved
- Customer.guru
- Filter by Zapier
- Zendesk
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Customer.guru Integration DetailsBeta
Launched on Zapier January 12, 2017
Zapier combines Triggers (like "New Rating") and Actions (like "Schedule Survey") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.
The following Customer.guru Triggers, Searches, and Actions are supported by Zapier:
Triggers when a new rating is created.
Find an existing customer.
Schedules a new survey.
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