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Zendesk logoZendesk logo
Customer.guru logoCustomer.guru logo
Zendesk logoZendesk logo

Customer.guru + Zendesk

Customer.guru + Zendesk

Customer.guru + Zendesk integrations

Create Zendesk tickets for passive and detractor Customer.guru NPS ratings

When a customer rates your product or service with a passive or detractor NPS score, it's helpful to reach out and address their concerns. With this Zapier automation enabled, anytime a new Customer.guru NPS rating is less than 7, a new Zendesk ticket will be created automatically. That way, your team can follow up quickly and efficiently.

  1. When this happens...
    New Rating
    New Rating
    New RatingTriggers when a new rating is created.
  2. automatically do this!
    Create Ticket
    Create Ticket
    Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Customer.guru and Zendesk

Discover other triggers and actions you can use with Customer.guru and Zendesk

    • Survey ID
    Trigger
    Instant
    Try It
    • E-Mail
      Required
    • Survey ID
    Action
    Search
    • Tags
      Required
    Trigger
    Polling
    Try It
    • Organization
    Trigger
    Polling
    Try It
    • E-Mail
      Required
    • Language
    • Properties
    • Scheduled For
    • Survey ID
    Action
    Write
    • View
      Required
    Trigger
    Polling
    Try It
    • Tags
    Trigger
    Instant
    Try It
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About Customer.guru
Customer.guru is an easy-to-setup tool for measuring customer satisfaction using Net Promoter Score.
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App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
zendesk logo
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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