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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Rating" from Customer.guru.

Add your action

An action happens after the trigger—such as "Cancel Campaign" in Omnisend.

You’re connected!

Zapier seamlessly connects Customer.guru and Omnisend, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Survey ID
Trigger
Instant
Try It
- E-Mail
  Required
- Survey ID
Action
Search
Updated Contacts
Triggers when a contact is is last updated or created.
Trigger
Polling
Try It
- Campaign ID
  Required
Action
Write
- Event Name
  Required
- Event Time
- Event Version
- Event properties - basic
- Event Properties - advanced (JSON)
- Contact Email
- Contact Phone
- Contact ID
- Contact Email Subscription Status
- Contact Email Subscription Date
- Contact SMS Subscription Status
- Contact SMS Subscription Date
- Contact First Name
- Contact Last Name
- Contact Birthdate
- Contact Address
- Contact City
- Contact ZIP (postal) Code
- Contact State
- Contact Country
- Contact Country Code
- Contact Tags
- Contact Custom Properties
Action
Write

- Campaign ID
  Required
Action
Write
- Image ID
  Required
Action
Write

- Image ID
  Required
Action
Write
- Template ID
  Required
Action
Write
- Campaign ID
  Required
- Campaign Name
- Language
- Email Subject
- Sender Name
- Preheader Text
- Sender Email
- Reply-To Email
- Included Segments
- Excluded Segments
- Sending Strategy
- Scheduled Send Time
- Timezone Optimization
Action
Write
- Campaign ID
  Required
Action
Search
- Template ID
  Required
Action
Search
- Name Contains
- Sort By
- Sort Order
- Max Results
  Required
Action
Search
- Max Results
- Sort By
- Sort Order
- Next Page Cursor
Action
Search

- E-Mail
  Required
- Language
- Properties
- Scheduled For
- Survey ID
Action
Write
New Contact
Triggers when a new contact is added.
Trigger
Polling
Try It
- Campaign ID
  Required
Action
Write
- Campaign Name
  Required
- Language
  Required
- Template ID
  Required
- Email Subject
  Required
- Sender Name
  Required
- Preheader Text
- Sender Email
- Reply-To Email
- Included Segments
- Excluded Segments
- Sending Strategy
- Scheduled Send Time
- Timezone Optimization
Action
Write
- Email
- Phone Number
- Status
- Status Date
- Tags
- First Name
- Last Name
- Contact Creation Date
- Country
- Country Code
- State
- Address
- City
- Postal or Zip Code
- Gender
- Birthdate
- Opt-In Date
- Opt-In IP
- Custom Properties
- Send Welcome Email
Action
Write
- Template ID
  Required
Action
Write
- Segment ID
  Required
Action
Write
- HTML Content
  Required
- Template Name
  Required
Action
Write
- Campaign ID
  Required
Action
Write
- Image URL
  Required
- Image Name
Action
Write
- Name Contains
- Status
- Channel
- Sort By
- Sort Order
- Max Results
- Created After
- Created Before
- Updated After
- Updated Before
- Next Page Cursor
Action
Search
- Name Contains
- Sort By
- Sort Order
- Max Results
- Next Page Cursor
Action
Search
- Segment ID
  Required
Action
Search
- Segment ID
  Required
Action
Search

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Customer.guru and Omnisend to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Omnisend on the Zapier blog

Make work flow with AI

Level up your Customer.guru to Omnisend integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Customer.guru

Customer.guru is an easy-to-setup tool for measuring customer satisfaction using Net Promoter Score.

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About Omnisend

Omnisend is a marketing automation platform built for growing ecommerce businesses that have graduated their basic email marketing tools.

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