Connect Commune and Onsite Support to power AI-driven automation

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Choose a Trigger

Choose an Action

Launch your first automated workflow

Start with a template that brings Commune and Onsite Support together. Build enterprise-grade automation in minutes.

Our most popular template

Create tickets in Onsite Support for new posts in Commune
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Commune + Onsite Support

Create tickets in Onsite Support for new posts in Commune

Details

Try it

Commune + Onsite Support

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Commune with Onsite Support - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Comment Moderated" from Commune.

Add your action

An action happens after the trigger—such as "Vote for a Topic" in Onsite Support.

You’re connected!

Zapier seamlessly connects Commune and Onsite Support, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Box ID
- Post ID
Trigger
Polling
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- Group
  Required
Trigger
Polling
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- Event ID
  Required
Trigger
Polling
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New Event Created
Triggers when a new event is created.
Trigger
Polling
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- Box ID
- Is Released
Trigger
Polling
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- Group ID
  Required
- User ID(s)
  Required
Action
Write
- Point(s)
  Required
- User ID(s)
  Required
Action
Write

- Poster
  Required
- Content
  Required
- Tag(s)
- Image(s)
Action
Write
- User ID(s)
  Required
Action
Write
- To
  Required
- Content
  Required
Action
Write
New Comment
Triggers when a new comment is created.
Trigger
Polling
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- Status
- Author Id
- Text
Trigger
Polling
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- Sort
- Role
- Search Phrase
Trigger
Polling
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- Object Id
- Reply To
- Content
  Required
- Is Private
Action
Write
- Title
  Required
- Content
  Required
- Type
  Required
- Ownership
  Required
- Tags
- Category
- Responsible
- Author
Action
Write
- Text
- Type
Action
Search
- Text
Action
Search
- Search Phrase
Action
Search

- Challenge ID
  Required
Trigger
Polling
Try It
User Account Deactivation
Triggers when a user deactivates their account.
Trigger
Polling
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- Box ID
- Post ID
Trigger
Polling
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New User
Triggers when a new user signs up for a community.
Trigger
Polling
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- Box ID
- Post ID
Trigger
Polling
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- User ID
  Required
- Badge
  Required
Action
Write
- Group Name
  Required
- Description
- Is public
Action
Write
- Email(s)
  Required
- Role
- Group ID
Action
Write
- Group ID
  Required
- User ID(s)
  Required
Action
Write
- Email / User ID
  Required
Action
Search
New Company
Triggers when a new company is created.
Trigger
Polling
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- Category Id
- Status
- Author Id
- Text
Trigger
Polling
Try It
- Item Id
  Required
- Value
  Required
Action
Write
- Title
  Required
- Content
  Required
- Ownership
  Required
- Object Type
  Required
- Priority
- Responsible
- Author
- Tags
Action
Write
- Email
  Required
- Full Name
  Required
- Password
Action
Write
- Object Id
  Required
Action
Search
- Text
Action
Search

For AI agents & developers

Use Commune and Onsite Support with AI agents and code

Beyond Zap workflows. Call Commune and Onsite Support actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose Commune and Onsite Support actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Add User to Group
Vote for a Topic

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger Commune and Onsite Support actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* commune / onsite-support action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

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G2 Badge - Leader Mid-Market - Winter 2024

93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Commune and Onsite Support to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Commune to Onsite Support integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Commune

Commune is the no-code customer success platform that boosts customer engagement and reduces time and efforts for successful customer success.

HelpHelp

Related categories

Communication

About Onsite Support

Onsite Support is a web-based help desk support tool that streamline operations.

HelpHelp

Related categories

Customer Support

Connect Commune and Onsite Support to power AI-driven automation

Launch your first automated workflow

Create tickets in Onsite Support for new posts in Commune

Create tickets in Onsite Support for new posts in Commune

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Use Commune and Onsite Support with AI agents and code

Connect via Zapier MCP

Call from code with the Zapier SDK

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Connect Commune and Onsite Support to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Make work flow with AI

Connect Commune to Onsite Support on the world's largest no-code automation platform