Put Onsite Support to work with AI and enterprise-grade automation
Automate smarter with Onsite Support and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.
- No-code AI automation
- Full audit trails and controls
- SOC 2 and GDPR compliant
- Easy visual workflow builder
- 9,000+ apps, 450+ AI tools
- Free tier available
Join millions worldwide who automate their work using Zapier
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Comment
Triggers when a new comment is created.
Try ItTriggerPolling - Status
- Author Id
- Text
Try ItTriggerPolling- Sort
- Role
- Search Phrase
Try ItTriggerPolling- Object Id
- Reply To
- ContentRequired
- Is Private
ActionWrite
- New Company
Triggers when a new company is created.
Try ItTriggerPolling - Category Id
- Status
- Author Id
- Text
Try ItTriggerPolling- Item IdRequired
- ValueRequired
ActionWrite- TitleRequired
- ContentRequired
- OwnershipRequired
- Object TypeRequired
- Priority
- Responsible
- Author
- Tags
ActionWrite
For builders
Let your AI safely access Onsite Support
Go beyond Zap workflows. Install Zapier in your AI to call Onsite Support actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.
Call actions in natural language with Zapier MCP
Act in Onsite Support from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.
Example actions on this page
Works with
Claude · ChatGPT · Cursor · Any MCP-compatible AI
Work in code with the Zapier SDK
Expose Onsite Support actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().
Install
npm install @zapier/zapier-sdk npm install -D @zapier/zapier-sdk-cli zapier-sdk login # create a Onsite Support connection @ https://zapier.com/app/assets/connections
Run an action
// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";
const zapier = createZapierSdk();
const { data: connection } = await zapier.findFirstConnection({ app: "onsite-support", owner: "me" });
await zapier.runAction({
app: 'onsite-support',
action: 'change_vote',
connection: connection.id,
input: {
{inputKeyValuePairs}
},
});Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.










