Commune + Onsite Support

Create tickets in Onsite Support for new posts in Commune

Stay on top of new posts in your Commune app and seamlessly manage user requests with this workflow. When a new post is created in Commune, automatically create a ticket in Onsite Support, ensuring your team can swiftly respond to and address user inquiries. Save time and enhance your customer support process with this efficient automation.

When this happens...
New PostTriggers when a new post is created.
TriggerPolling
automatically do this!
Create TicketCreates a new ticket.
ActionWrite

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

More things you can do with Commune and Onsite Support

Discover other triggers and actions you can use with Commune and Onsite Support

- Box ID
- Post ID
Trigger
Polling
Try It
- Group
  Required
Trigger
Polling
Try It
- Event ID
  Required
Trigger
Polling
Try It
New Event Created
Triggers when a new event is created.
Trigger
Polling
Try It
- Box ID
- Is Released
Trigger
Polling
Try It

- Group ID
  Required
- User ID(s)
  Required
Action
Write
- Point(s)
  Required
- User ID(s)
  Required
Action
Write

- Poster
  Required
- Content
  Required
- Tag(s)
- Image(s)
Action
Write
- User ID(s)
  Required
Action
Write
- To
  Required
- Content
  Required
Action
Write
New Comment
Triggers when a new comment is created.
Trigger
Polling
Try It
- Status
- Author Id
- Text
Trigger
Polling
Try It
- Sort
- Role
- Search Phrase
Trigger
Polling
Try It
- Object Id
- Reply To
- Content
  Required
- Is Private
Action
Write
- Title
  Required
- Content
  Required
- Type
  Required
- Ownership
  Required
- Tags
- Category
- Responsible
- Author
Action
Write
- Text
- Type
Action
Search
- Text
Action
Search
- Search Phrase
Action
Search

- Challenge ID
  Required
Trigger
Polling
Try It
User Account Deactivation
Triggers when a user deactivates their account.
Trigger
Polling
Try It
- Box ID
- Post ID
Trigger
Polling
Try It
New User
Triggers when a new user signs up for a community.
Trigger
Polling
Try It
- Box ID
- Post ID
Trigger
Polling
Try It
- User ID
  Required
- Badge
  Required
Action
Write
- Group Name
  Required
- Description
- Is public
Action
Write
- Email(s)
  Required
- Role
- Group ID
Action
Write
- Group ID
  Required
- User ID(s)
  Required
Action
Write
- Email / User ID
  Required
Action
Search
New Company
Triggers when a new company is created.
Trigger
Polling
Try It
- Category Id
- Status
- Author Id
- Text
Trigger
Polling
Try It
- Item Id
  Required
- Value
  Required
Action
Write
- Title
  Required
- Content
  Required
- Ownership
  Required
- Object Type
  Required
- Priority
- Responsible
- Author
- Tags
Action
Write
- Email
  Required
- Full Name
  Required
- Password
Action
Write
- Object Id
  Required
Action
Search
- Text
Action
Search

About Commune

Commune is the no-code customer success platform that boosts customer engagement and reduces time and efforts for successful customer success.

HelpHelp

Related categories

Communication

About Onsite Support

Onsite Support is a web-based help desk support tool that streamline operations.

HelpHelp

Related categories

Customer Support