CINNOX + Gmail

CINNOX + Gmail integrations

Send emails through Gmail for new missed enquiries in CINNOX

Never miss a client inquiry again with this smart workflow. When a missed enquiry occurs in CINNOX, an email is promptly sent via Gmail to help you react quickly. This automation ensures every enquiry is addressed, improving your client communication and responsiveness.

When this happens...
Missed EnquiryTriggers when the enquiry event when the enquiry status changes to Missed.
TriggerInstant
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Send EmailTriggers when a new email appears in the specified mailbox.
ActionWrite

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More things you can do with CINNOX and Gmail

Discover other triggers and actions you can use with CINNOX and Gmail

New External Contact Created
Triggers when the contact event when the external contact is created.
Trigger
Instant
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External Contact Edited
Triggers when then contact event when the external contact is edited.
Trigger
Instant
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Enquiry Picked Up by Agent
Triggers when the enquiry event when the enquiry status changes to Handling.
Trigger
Instant
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Label Deleted
Trigger the event when there is label deleted
Trigger
Instant
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External Contact Merged
Triggers when the contact event when the external contact is merged.
Trigger
Instant
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New Label Created
Trigger the event when there is new label created
Trigger
Instant
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Transferred External Contact Ownership
Triggers when the contact event when the external contact ownership is transferred.
Trigger
Instant
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- Display Case Number
  Required
Action
Write
- Number Type
  Required
Action
Write
- Text
  Required
Action
Write
- External Contact ID
  Required
- First Name
- Last Name
  Required
- Level
- Type
- Phone Type
- Email Type
- Company
- Job Title
- Team
- Group
- Language
- Birth Date
- Zip Code
- Street
- City
- State
- Social Messaging Type
Action
Write
New Label
Triggers when you add a new label.
Trigger
Polling
Try It
- Label or mailbox
  Required
Trigger
Polling
Try It
- Search keywords
  Required
Trigger
Polling
Try It
- Label/Mailbox
Trigger
Polling
Try It
- Message
  Required
Action
Write
- To
- Cc
- Bcc
- Subject
  Required
- From
- From_name
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
- Recipient_instructions
Action
Write
- Name of label
  Required
Action
Write
- Message
  Required
- Label(s) to remove
  Required
Action
Write
- Trigger_instructions
- Thread
  Required
- To
- Cc
- Bcc
- From
- From_name
- Reply_to
- Subject
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
Action
Write
- Search String
  Required
Action
Search

External Contact Deleted
Triggers when the contact event when the external contact is deleted.
Trigger
Instant
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Enquiry Closed
Triggers when the enquiry event when the enquiry status changes to Closed.
Trigger
Instant
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Missed Enquiry
Triggers when the enquiry event when the enquiry status changes to Missed.
Trigger
Instant
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Label Edited
Trigger the event when there is label edited
Trigger
Instant
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New Incoming Enquiry
Triggers when the enquiry event when CX received a new incoming enquiry.
Trigger
Instant
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Receive SMS Delivery Receipts Status
Triggers when the TDR event when the system receives the carrier server delivery status.
Trigger
Instant
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- First Name
- Last Name
  Required
- Level
- Type
- Phone Type
- Email Type
- Company
- Job Title
- Team
- Group
- Language
- Birth Date
- Zip Code
- Street
- City
- State
- Social Messaging Type
Action
Write
- Full Name
  Required
Action
Write
- Room ID
  Required
- Text
  Required
Action
Write
- Number Type
  Required
- Receipient Number
  Required
- Text
  Required
Action
Write
- Label or mailbox
- Search keywords
Trigger
Polling
Try It
- Label or mailbox
  Required
Trigger
Polling
Try It
- Label or mailbox
Trigger
Polling
Try It
New Starred Email
Triggers when you receive a new email and star it within two days.
Trigger
Polling
Try It
- Label
  Required
- Message
  Required
Action
Write
- Message
  Required
Action
Write
- Trigger_instructions
- Thread
  Required
- To
- Cc
- Bcc
- From
- From_name
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
Action
Write
- To
- Cc
- Bcc
- From
- From_name
- Reply_to
- Subject
  Required
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
- Send message to Google Contacts Group/Label
Action
Write
- Thread
  Required
- Label(s) to remove
  Required
Action
Write
- Message ID
  Required
- Attachment Filename
  Required
- Attachment Size
Action
Search
- Search String
  Required
- To
- Cc
- Bcc
- From
- From_name
- Reply_to
- Subject
  Required
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
- Send message to Google Contacts Group/Label
Action
Search or write

About CINNOX

CINNOX is an innovative customer engagement and analytics platform that humanises connections for better business.

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Related categories

Communication

About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.

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Google

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