CINNOX Integrations

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HubSpot

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Google Sheets

Google, Spreadsheets

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Email, Google

Calendly

Scheduling & Booking

HubSpot

Marketing Automation

monday.com

Project Management

Google Sheets

Google, Spreadsheets

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Supported triggers and actions

What does this mean?

New External Contact Created
Triggers when the contact event when the external contact is created.
Trigger
Instant
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External Contact Edited
Triggers when then contact event when the external contact is edited.
Trigger
Instant
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Enquiry Picked Up by Agent
Triggers when the enquiry event when the enquiry status changes to Handling.
Trigger
Instant
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Label Deleted
Trigger the event when there is label deleted
Trigger
Instant
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External Contact Merged
Triggers when the contact event when the external contact is merged.
Trigger
Instant
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New Label Created
Trigger the event when there is new label created
Trigger
Instant
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Transferred External Contact Ownership
Triggers when the contact event when the external contact ownership is transferred.
Trigger
Instant
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- Display Case NumberRequired
Action
Write
- Number TypeRequired
Action
Write
- TextRequired
Action
Write
- External Contact IDRequired
- First Name
  First name limit 50 characters
- Last NameRequired
  Last name limit 50 characters
- Level
- Type
- Phone Type
- Email Type
- Company
  Company limit 100 characters
- Job Title
  Job Title limit 100 characters
- Team
  Team limit 100 characters
- Group
  Group limit 100 characters
- Language
- Birth Date
  Format : dd/mm/yyyy
- Zip Code
  Zip Code limit 10 characters
- Street
  Street limit 50 characters
- City
  City limit 50 characters
- State
  State limit 50 characters
- Social Messaging Type
Action
Write

External Contact Deleted
Triggers when the contact event when the external contact is deleted.
Trigger
Instant
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Enquiry Closed
Triggers when the enquiry event when the enquiry status changes to Closed.
Trigger
Instant
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Missed Enquiry
Triggers when the enquiry event when the enquiry status changes to Missed.
Trigger
Instant
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Label Edited
Trigger the event when there is label edited
Trigger
Instant
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New Incoming Enquiry
Triggers when the enquiry event when CX received a new incoming enquiry.
Trigger
Instant
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Receive SMS Delivery Receipts Status
Triggers when the TDR event when the system receives the carrier server delivery status.
Trigger
Instant
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- First Name
  First name limit 50 characters
- Last NameRequired
  Last name limit 50 characters
- Level
- Type
- Phone Type
- Email Type
- Company
  Company limit 100 characters
- Job Title
  Job Title limit 100 characters
- Team
  Team limit 100 characters
- Group
  Group limit 100 characters
- Language
- Birth Date
  Format : dd/mm/yyyy
- Zip Code
  Zip Code limit 10 characters
- Street
  Street limit 50 characters
- City
  City limit 50 characters
- State
  State limit 50 characters
- Social Messaging Type
Action
Write
- Full NameRequired
  First name{SPACE}Last name, support exact search only
Action
Write
- Room IDRequired
- TextRequired
Action
Write
- Number TypeRequired
- Receipient NumberRequired
- TextRequired
  Message body - the text of the message. Note: A single (1) SMS contains 160 chars for English while 70 chars for Chinese. CINNOX bills for every SMS sent.
Action
Write

About CINNOX

CINNOX is an innovative customer engagement and analytics platform that humanises connections for better business.

Related categories

Communication

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Popular CINNOX Integrations

Popular CINNOX Integrations