Connect Chargebee and Docusign to power AI-driven automation
- No-code AI automation
- Full audit trails and controls
- SOC 2 and GDPR compliant
- Easy visual workflow builder
- 8,000+ apps, 450+ AI tools
- Free tier available
Launch your first automated workflow
Start with a template that brings Chargebee and Docusign together. Build enterprise-grade automation in minutes.
Our most popular template
Top companies trust Zapier to automate work that solves their unique business problems—no coding required.
How Zapier works
Zapier makes it easy to integrate Chargebee with Docusign - no code necessary. See how you can get setup in minutes.






Choose a trigger
A trigger is the event that starts your Zap—like a "Card Expiration" from Chargebee.
Add your action
An action happens after the trigger—such as "Add Document to Workspace (For IAM Plans)" in Docusign.
You’re connected!
Zapier seamlessly connects Chargebee and Docusign, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
 Card Expiration Card Expiration- Triggers when a credit card expires. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 New Customer New Customer- Triggers when a customer is created. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Payment Failure Payment Failure- Triggers when a payment fails. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Payment Method Updates Payment Method Updates- Triggers when a payment method is updated. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Subscription Activation Subscription Activation- Triggers when a subscription is changed from Trial to Active state. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Subscription Cancellation Subscription Cancellation- Triggers when a subscription is cancelled. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 New Subscription New Subscription- Triggers when a subscription is created. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Subscription Reactivation Subscription Reactivation- Triggers when a subscription is moved from Cancelled state to Active/In Trial/Non Renewing/Future state. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Change Next Billing Date Change Next Billing Date- Updates next billing date of a subscription. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 Create Subscription Create Subscription- Creates a new subscription. If you are on Catalog 1.0 of Chargebee, this action allows you to create a subscription and a customer in a single step. If you are on Catalog 2.0 of Chargebee, this action allows you to create a subscription for an existing customer ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 Record Offline Payment for an Invoice Record Offline Payment for an Invoice- Records an offline payment for unpaid invoices. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 Update Customer Update Customer- Updates customer details in Chargebee. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Subscription IdRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Customer IdRequired
- When a customer has multiple subscriptionsRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
 Click Declined Click Declined- Triggers when a recipient declined a clickwrap agreement. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Warning_text
- Add certificate of completion
- Include documents
- Include recipients
- Include custom fields
- Include form data
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Warning_text
- Add certificate of completion
- Include documents
- Include recipients
- Include custom fields
- Include form data
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Warning_text
- Add certificate of completion
- Include documents
- Include recipients
- Include custom fields
- Include form data
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Warning_text
- Add certificate of completion
- Include documents
- Include recipients
- Include custom fields
- Include form data
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Warning_text
- Add certificate of completion
- Include documents
- Include recipients
- Include custom fields
- Include form data
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Warning_text
- Add certificate of completion
- Include documents
- Include recipients
- Include custom fields
- Include form data
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Updated Navigator Agreement (For IAM Plans) Updated Navigator Agreement (For IAM Plans)- Triggers when an existing Navigator agreement is updated. Only available for Docusign IAM Plans. Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 Maestro Workflow Failed (For IAM Plans) Maestro Workflow Failed (For IAM Plans)- Triggers when a Maestro workflow fails. Only available for Docusign IAM Plans. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Identity Verification Completed Identity Verification Completed- Triggers when a decision has been made regarding the signer's identity verification check for an eIDAS-compliant Qualified Electronic Signature (QES) and they have been notified. If the signer's identity verification check resulted in a failure, the event message includes the specific error codes indicating why it was unsuccessful. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Polling Interval
- Warning_text
- Status
- Return only envelopes I created?
- Add certificate of completion?
- Include documents?
- Include recipients?
- Include custom fields?
- Download form data?
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 New Workspace (For IAM Plans) New Workspace (For IAM Plans)- Triggers when a new workspace is created. Only available for Docusign IAM Plans. Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Warning_text
- Add certificate of completion
- Include documents
- Include recipients
- Include custom fields
- Include form data
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Warning_text
- Add certificate of completion
- Include documents
- Include recipients
- Include custom fields
- Include form data
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Warning_text
- Add certificate of completion
- Include documents
- Include recipients
- Include custom fields
- Include form data
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Warning_text
- Add certificate of completion
- Include documents
- Include recipients
- Include custom fields
- Include form data
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Warning_text
- Add certificate of completion
- Include documents
- Include recipients
- Include custom fields
- Include form data
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 SMS Opt-In SMS Opt-In- Triggers when a recipient opted in to receiving SMS notifications for an envelope. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Template Created Template Created- Triggers when a template is created. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Template Modified Template Modified- Triggers when a template is modified. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Add Document to Workspace (For IAM Plans) Add Document to Workspace (For IAM Plans)- Uploads and adds a document to a workspace for organization and collaboration. Only available for Docusign IAM Plans. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 Add User to Workspace (For IAM Plans) Add User to Workspace (For IAM Plans)- Adds a user to a workspace with specified permissions. Only available for Docusign IAM Plans. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- List NameRequired
- Role NameRequired
- NameRequired
- EmailRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 Create Envelope From Workspace (For IAM Plans) Create Envelope From Workspace (For IAM Plans)- Creates an envelope associated with the workspace. Envelope recipients will automatically be granted Participate access to the workspace. Only available for Docusign IAM Plans. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 Create Workspace (For IAM Plans) Create Workspace (For IAM Plans)- Creates a new workspace for organizing documents, participants, and agreement workflows. Only available for Docusign IAM Plans. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Envelope IDRequired
- Document IDRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Template ID
- Brand ID
- Email Subject
- Email Body
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Template NameRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 Find Workspaces (For IAM Plans) Find Workspaces (For IAM Plans)- Searches for workspaces by name. Only available for Docusign IAM Plans. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 Cancel Maestro Workflow Instance (For IAM Plans) Cancel Maestro Workflow Instance (For IAM Plans)- Cancels a running workflow instance. Only available for Docusign IAM Plans. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 Resume Maestro Workflow Instance (For IAM Plans) Resume Maestro Workflow Instance (For IAM Plans)- Resumes a paused workflow instance. Only available for Docusign IAM Plans. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 List Envelopes in Workspace (For IAM Plans) List Envelopes in Workspace (For IAM Plans)- Lists all envelopes created from a workspace. Only available for Docusign IAM Plans. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- WebformRequired
- Link TypeRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 Revoke Workspace User Access (For IAM Plans) Revoke Workspace User Access (For IAM Plans)- Removes a user's access to a workspace. Only available for Docusign IAM Plans. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Bulk List IDRequired
- TemplateRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 Update Workspace User (For IAM Plans) Update Workspace User (For IAM Plans)- Updates a user's role or status in a workspace. Only available for Docusign IAM Plans. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Envelope IDRequired
- Include Certificate of Completion
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Envelope IDRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
 Find Maestro Workflow (For IAM Plans) Find Maestro Workflow (For IAM Plans)- Finds Maestro workflows that match the search criteria. Only available for Docusign IAM Plans. ActionThis is an event a Zap performs.SearchFind existing data in your app
 Find Maestro Workflow Instance (For IAM Plans) Find Maestro Workflow Instance (For IAM Plans)- Finds Maestro workflow instances for a specific workflow. Only available for Docusign IAM Plans. ActionThis is an event a Zap performs.SearchFind existing data in your app
 Customer Details Updates Customer Details Updates- Triggers when customer details such as first name, last name, email, billing address, etc., are updated. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 New Invoice New Invoice- Triggers when a new invoice is generated(with line item support). Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 New Payment Method New Payment Method- Triggers when a payment method is added. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 New Payment New Payment- Triggers when a payment is collected successfully. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Subscription Cancellation Scheduled Subscription Cancellation Scheduled- Triggers when a subscription is scheduled for cancellation. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Subscription Details Updates Subscription Details Updates- Triggers when subscription details such as custom fields, billing information, recurring items etc., are modified. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Subscription Pause Subscription Pause- Triggers when a subscription is paused. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Subscription Resumption Subscription Resumption- Triggers when a paused subscription is resumed. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Create Customer Create Customer- Creates a new customer in Chargebee. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 Pause Subscription Pause Subscription- Pauses a subscription in Chargebee. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 Resume Subscription Resume Subscription- Resumes a paused subscription in Chargebee. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 Update Subscription Update Subscription- Updates a subscription in Chargebee. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Customer Id
- Email
- Company
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Subscription IdRequired
- When a subscription has multiple invoicesRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
 Click Agreed Click Agreed- Triggers when a recipient accepted a clickwrap agreement. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Events to MonitorRequired
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Warning_text
- Add certificate of completion
- Include documents
- Include recipients
- Include custom fields
- Include form data
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Warning_text
- Add certificate of completion
- Include documents
- Include recipients
- Include custom fields
- Include form data
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Warning_text
- Add certificate of completion
- Include documents
- Include recipients
- Include custom fields
- Include form data
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Warning_text
- Add certificate of completion
- Include documents
- Include recipients
- Include custom fields
- Include form data
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Warning_text
- Add certificate of completion
- Include documents
- Include recipients
- Include custom fields
- Include form data
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 New Navigator Agreement (For IAM Plans) New Navigator Agreement (For IAM Plans)- Triggers when a new Navigator agreement is created. Only available for Docusign IAM Plans. Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 Maestro Workflow Completed (For IAM Plans) Maestro Workflow Completed (For IAM Plans)- Triggers when a Maestro workflow completes. Only available for Docusign IAM Plans. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Maestro Workflow Started (For IAM Plans) Maestro Workflow Started (For IAM Plans)- Triggers when a Maestro workflow starts. Only available for Docusign IAM Plans. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Identity Verification Pending Identity Verification Pending- Triggers when a signer completed the identity verification process for an eIDAS-compliant Qualified Electronic Signature (QES), but the result is still pending. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 New Folder New Folder- Triggers when a new folder is created. Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 New User Added to Workspace (For IAM Plans) New User Added to Workspace (For IAM Plans)- Triggers when a new user is added to a workspace. Only available for Docusign IAM Plans. Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Warning_text
- Add certificate of completion
- Include documents
- Include recipients
- Include custom fields
- Include form data
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Warning_text
- Add certificate of completion
- Include documents
- Include recipients
- Include custom fields
- Include form data
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Warning_text
- Add certificate of completion
- Include documents
- Include recipients
- Include custom fields
- Include form data
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Warning_text
- Add certificate of completion
- Include documents
- Include recipients
- Include custom fields
- Include form data
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Warning_text
- Add certificate of completion
- Include documents
- Include recipients
- Include custom fields
- Include form data
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 SMS Opt-Out SMS Opt-Out- Triggers when a recipient opted out of receiving SMS notifications for an envelope. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Template Deleted Template Deleted- Triggers when a template is deleted. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Workspace Documents (For IAM Plans) Workspace Documents (For IAM Plans)- Fetches documents from a workspace for selection. Only available for Docusign IAM Plans. Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Bulk List IDRequired
- Role NameRequired
- NameRequired
- EmailRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Bulk List IDRequired
- TemplateRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- TemplateRequired
- Email Subject
- Email Blurb
- Recipient Email
- Recipient Name
- Recipient Role
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Template NameRequired
- Description
- Email Subject
- Email Message
- Document
- Document Name
- Recipient Type
- Delivery Method
- Email
- Phone Number
- Name
- Role Name
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 Delete Document From Workspace (For IAM Plans) Delete Document From Workspace (For IAM Plans)- Removes a document from a workspace permanently. Only available for Docusign IAM Plans. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Brand ID
- Email Subject
- Email Body
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Envelope IDRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Template IDRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 Find Documents in Workspace (For IAM Plans) Find Documents in Workspace (For IAM Plans)- Lists and searches documents within a specific workspace. Only available for Docusign IAM Plans. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 Pause Maestro Workflow Instance (For IAM Plans) Pause Maestro Workflow Instance (For IAM Plans)- Pauses a running workflow instance. Only available for Docusign IAM Plans. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 Trigger Maestro Workflow (For IAM Plans) Trigger Maestro Workflow (For IAM Plans)- Triggers a Maestro workflow. Only available for Docusign IAM Plans. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 List Users in Workspace (For IAM Plans) List Users in Workspace (For IAM Plans)- Lists all users in a workspace with their roles and permissions. Only available for Docusign IAM Plans. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 Restore Workspace User Access (For IAM Plans) Restore Workspace User Access (For IAM Plans)- Restores a user's access to a workspace by re-adding them. Only available for Docusign IAM Plans. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- TemplateRequired
- Render Template TabsRequired
- Email Subject
- Email Blurb
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Template IDRequired
- Template NameRequired
- Description
- Email SubjectRequired
- Email Message
- DocumentRequired
- Document Name
- Recipient Type
- Delivery Method
- Email
- Phone Number
- Name
- Role Name
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Envelope IDRequired
- Void ReasonRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Envelope IDRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Envelope IDRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Envelope IDRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
 Find Navigator Agreement (For IAM Plans) Find Navigator Agreement (For IAM Plans)- Finds Navigator agreements that match the search criteria. Only available for Docusign IAM Plans. ActionThis is an event a Zap performs.SearchFind existing data in your app
Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023




93%
Customers who say using Zapier has made them better at their job
25m
Customers have created over 25 million Zaps on the platform
6 mins
The average user takes less than 6 minutes to set up a Zap
Connect Chargebee and Docusign to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

















