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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Appointment Booked
Triggers when a customer books an appointment during or after an AI call.
Try ItTriggerInstant - Call Transferred to Human
Triggers when the AI hands off a live call to a human agent.
Try ItTriggerInstant - Campaign Completed
Triggers when all calls in an outbound campaign have been attempted. Includes total calls, answered rate, and conversions.
Try ItTriggerInstant - New Contact Created
Triggers when a new customer contact is created (via import, inbound call, or manual entry).
Try ItTriggerInstant
- Call Completed
Triggers when an AI voice call ends. Includes outcome, duration, sentiment, transcript summary, and campaign details.
Try ItTriggerInstant - Voicemail Detected
Triggers when the AI detects it has reached a voicemail during an outbound call.
Try ItTriggerInstant - New Chat Message
Triggers when a visitor sends a message via the chat widget on your website.
Try ItTriggerInstant - Number Added to DNC List
Triggers when a phone number is added to the Do-Not-Call list, either by the customer during a call or manually.
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