Call Tools PCC + Podio
Create new Podio tasks from connector button clicks in Call Tools PCC
Boost your productivity with this nifty workflow. When you click a new connector button within the Call Tools PCC app, it seamlessly prompts the Podio app to create a task automatically. Say goodbye to manual to-do list updates and hello to efficient task management. This streamlined automation saves time and improves consistency across your business processes.
Boost your productivity with this nifty workflow. When you click a new connector button within the Call Tools PCC app, it seamlessly prompts the Podio app to create a task automatically. Say goodbye to manual to-do list updates and hello to efficient task management. This streamlined automation saves time and improves consistency across your business processes.
- When this happens...New Connector Button Click
Triggers when an agent clicks a connector button on the agent dashboard in Call Tools.
- automatically do this!Create Task
Triggers when you add a new task.
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New Calendar Event
Triggers when a new calendar event is created by an agent in Call Tools.
Try ItNew Call Disposition Event
Triggers when a new call disposition is created by an agent in Call Tools.
Try ItNew Contact
Triggers when a individual new contact is created by an user or over the API. Does not trigger for bulk contact creation processes such as CSV imports of contacts.
Try ItNew Email
Triggers when a new email is sent by a agent in Call Tools.
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New Phone Call
Triggers when a new phone call is created (after the call ends). Note that depending how fast the agent saves a call disposition, the agent selected call disposition might not be available on the Call object. Use the "Created Call Disposition" trigger instead of the agent call disposition id is needed.
Try ItNew Support Case
Triggers when an agent in Call Tools creates a new support case with one of your callers. This is not a case opened with Call Tools support.
Try ItNew Contact Disposition Event
Triggers when a contact disposition is updated.
Try ItNew Email Address
Triggers when a new email address is added to a contact. Does not trigger for bulk processes such as CSV contact imports.
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