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Call Tools PCC + Podio

Create tasks in Podio from new contacts in Call Tools PCC

Easily streamline your workflow with this automation. When a new contact is added in your Call Tools PCC app, a corresponding task will be created in your Podio app. This ensures you never miss a follow-up and helps you to stay organized and efficient in your business communication.

Easily streamline your workflow with this automation. When a new contact is added in your Call Tools PCC app, a corresponding task will be created in your Podio app. This ensures you never miss a follow-up and helps you to stay organized and efficient in your business communication.

  1. When this happens...
    Call Tools PCCCall Tools PCC
    New Contact

    Triggers when a individual new contact is created by an user or over the API. Does not trigger for bulk contact creation processes such as CSV imports of contacts.

    TriggerInstant
  2. automatically do this!
    PodioPodio
    Create Task

    Triggers when you add a new task.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Call Tools PCC triggers, actions, and search

    New Calendar Event

    Triggers when a new calendar event is created by an agent in Call Tools.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Call Disposition Event

    Triggers when a new call disposition is created by an agent in Call Tools.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Contact

    Triggers when a individual new contact is created by an user or over the API. Does not trigger for bulk contact creation processes such as CSV imports of contacts.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Email

    Triggers when a new email is sent by a agent in Call Tools.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Phone Call

    Triggers when a new phone call is created (after the call ends). Note that depending how fast the agent saves a call disposition, the agent selected call disposition might not be available on the Call object. Use the "Created Call Disposition" trigger instead of the agent call disposition id is needed.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Support Case

    Triggers when an agent in Call Tools creates a new support case with one of your callers. This is not a case opened with Call Tools support.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Contact Disposition Event

    Triggers when a contact disposition is updated.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Email Address

    Triggers when a new email address is added to a contact. Does not trigger for bulk processes such as CSV contact imports.

    Trigger
    Instant
    Try It
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call-tools-pcc logo

About Call Tools PCC

Call Tools is a multi-channel cloud contact center and hosted pbx with a data centric focus.
Learn more

Related categories

  • Phone & SMS
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