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Call Tools PCC + Podio

Create Podio items for new Call Tools PCC calendar events

Effortlessly manage your events and tasks with this seamless workflow between Call Tools PCC and Podio. When a new calendar event is created in Call Tools PCC, an item will be instantly added to your Podio app, ensuring you stay organized and on top of your schedule. Say goodbye to manual data entry and streamline your event coordination process with this easy-to-use integration.

Effortlessly manage your events and tasks with this seamless workflow between Call Tools PCC and Podio. When a new calendar event is created in Call Tools PCC, an item will be instantly added to your Podio app, ensuring you stay organized and on top of your schedule. Say goodbye to manual data entry and streamline your event coordination process with this easy-to-use integration.

  1. When this happens...
    Call Tools PCCCall Tools PCC
    New Calendar Event

    Triggers when a new calendar event is created by an agent in Call Tools.

    TriggerInstant
  2. automatically do this!
    PodioPodio
    Create Item

    Triggers when you add a new item, record or entry to an app (standard or custom).

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Call Tools PCC triggers, actions, and search

    New Calendar Event

    Triggers when a new calendar event is created by an agent in Call Tools.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Call Disposition Event

    Triggers when a new call disposition is created by an agent in Call Tools.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Contact

    Triggers when a individual new contact is created by an user or over the API. Does not trigger for bulk contact creation processes such as CSV imports of contacts.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Email

    Triggers when a new email is sent by a agent in Call Tools.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Phone Call

    Triggers when a new phone call is created (after the call ends). Note that depending how fast the agent saves a call disposition, the agent selected call disposition might not be available on the Call object. Use the "Created Call Disposition" trigger instead of the agent call disposition id is needed.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Support Case

    Triggers when an agent in Call Tools creates a new support case with one of your callers. This is not a case opened with Call Tools support.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Contact Disposition Event

    Triggers when a contact disposition is updated.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Email Address

    Triggers when a new email address is added to a contact. Does not trigger for bulk processes such as CSV contact imports.

    Trigger
    Instant
    Try It
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About Call Tools PCC

Call Tools is a multi-channel cloud contact center and hosted pbx with a data centric focus.
Learn more

Related categories

  • Phone & SMS
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