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How Zapier works

Zapier makes it easy to integrate BoldDesk with Trello - no code necessary. See how you can get setup in minutes.

Select a trigger from BoldDesk

A trigger is an event that starts your Zap and runs the workflow. For example, with BoldDesk, a trigger could be "Create Contact."

A trigger is the event that kicks off your automated workflow.

Setup an action from Trello

An action is what takes place after the automation is triggered. For example, with Trello, the action could be "Create Checklist Item in Card."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected BoldDesk to Trello

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your BoldDesk to Trello integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Connect BoldDesk and Trello to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Create Contact
Triggers when a new contact is created.
Trigger
Instant
Try It
Update Contact Group
Triggers when existing contact group is updated.
Trigger
Instant
Try It
- Brand
Trigger
Instant
Try It
- Brand
- Ticket Form Template
Trigger
Instant
Try It
Create Contact
Create a new contact.
Action
Write

Update Contact Group
Update an existing contact group
Action
Write
- Ticket ID
  Required
- Description
  Required
Action
Write

- Brand
- Ticket Form Template
Action
Write
- ContactGroup External Reference Id
  Required
Action
Search
- Contact External Reference Id
  Required
Action
Search
- Ticket External Reference Id
  Required
Action
Search
New Board
Triggers when a new board is added.
Trigger
Scheduled
Try It
- Board
- List
- Card
Trigger
Scheduled
Try It
- Activity
  Required
- Board
- List
- Card
Trigger
Instant
Try It
- Board
- Time Before
- Time Before (Unit)
- Status
- Only cards where you're a member?
Trigger
Scheduled
Try It
- Board
Trigger
Scheduled
Try It
- Board
- Label
Trigger
Instant
Try It
- Board
Trigger
Scheduled
Try It
- Board
- List
- Card
- Checklist
  Required
- Checklist Item Name
  Required
- Checklist Item Position
Action
Write
- Board
- List
- Checklist Item Name
  Required
- Description
  Required
- Label
- Custom_labels
- Card Position
- Only cards where you're a member?
- Due Date
- File Attachments
- URL Attachments
- Checklist Name
- Checklist Items
Action
Write
- Board
- List
- Card
- File Attachments
- URL Attachments
Action
Write
- Board
- List
- Card
- To_board
- To_list
  Required
Action
Write
- Board
- List
- Card
- Checklist Item Name
  Required
- Description
  Required
- Due Date
- Due Complete
- Checklist Item Position
Action
Write
- Board
Action
Write
- Board
- List
- Card
- Checklist
  Required
- Checklist_item
  Required
Action
Write
- Board
- List
- Card
- Checklist
  Required
Action
Write
- Board
- Checklist Item Name
  Required
Action
Write
- Board
- Checklist Item Name
  Required
Action
Search
- Board
- List
- Card
- Search
  Required
Action
Search
- Organization
- Checklist Item Name
  Required
Action
Search
- Organization
- Member_name
  Required
Action
Search
- Board
- Checklist Item Name
  Required
Action
Search or write
- Organization
- Checklist Item Name
  Required
- Description
  Required
- Permission Level
- Allow Any Team Member to Join This Board?
Action
Search or write

Create Contact Group
Triggers when a new contact group is created.
Trigger
Instant
Try It
Update Contact
Triggers when existing contact is updated.
Trigger
Instant
Try It
- Brand
Trigger
Instant
Try It
- Brand
- Ticket Form Template
Trigger
Instant
Try It
Create Contact Group
Create a new contact group
Action
Write
Update Contact
Update an existing contact
Action
Write
- Ticket ID
  Required
- Description
  Required
Action
Write
- Brand
- Ticket Form Template
Action
Write
- ContactGroup Name
  Required
Action
Search
- Contact Email
  Required
Action
Search
- Ticket ID
  Required
Action
Search
- Board
- List
- Filter
Trigger
Scheduled
Try It
- Board
- List
- Card
Trigger
Scheduled
Try It
- Board
- List
- Card
Trigger
Instant
Try It
- Board
- Card
Trigger
Instant
Try It
- Board
Trigger
Scheduled
Try It
- Board
Trigger
Scheduled
Try It
New Notification
Triggers when you get a new notification in Trello.
Trigger
Scheduled
Try It
- Organization
- Checklist Item Name
  Required
- Description
  Required
- Permission Level
- Allow Any Team Member to Join This Board?
Action
Write
- Board
- List
- Card
Action
Write
- Board
- Label
- List
- Card
Action
Write
- Board
- Only cards where you're a member?
- List
- Card
Action
Write
- Board
- List
- Card
- Checklist Name
- Checklist to Copy
- Checklist Items
- Checklist Position
Action
Write
- Board
- List
- Card
- Comment Text
  Required
Action
Write
- Board
- Checklist Item Name
  Required
- Organization
- Permission Level
- Allow Any Team Member to Join This Board?
Action
Write
- Board
- Checklist Item Name
  Required
- Color
Action
Write
- Board
- List
- Card
- Label
Action
Write
- Board
- Checklist Item Name
  Required
Action
Search
- Board
- List
- Card
- Checklist
  Required
- Search
  Required
Action
Search
- Info
- Organization
- Board
- List
- Checklist Item Name
  Required
Action
Search
- Board
- Checklist Item Name
  Required
- Color
Action
Search or write
- Board
- List
- Card
- Search
  Required
- Checklist Name
- Checklist to Copy
- Checklist Items
- Checklist Position
Action
Search or write
- Info
- Organization
- Board
- List
- Checklist Item Name
  Required
- Description
  Required
- Label
- Custom_labels
- Card Position
- Only cards where you're a member?
- Due Date
- File Attachments
- URL Attachments
- Checklist Name
- Checklist Items
Action
Search or write

Learn how to automate BoldDesk on the Zapier blog

Learn how to automate Trello on the Zapier blog

About BoldDesk

BoldDesk is a help desk software for managing your support email, automating repetitive tasks, and improving your customer’s experience.

Related categories

Customer Support

About Trello

Trello is a team collaboration tool that lets you organize anything and everything to keep your projects on task.

Learn more Help

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Project Management

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